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Human-Centered Design Center of Excellence
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Title:
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Author:
Robert Fay
Jun 06, 2020
Last Changed by:
Robert Fay
Apr 01, 2024
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https://qnetconfluence.cms.gov/x/NSCgBQ
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Human-Centered Design (78)
Page:
Collaborative Sketching
Page:
Leading a Mature HCD Practice
Page:
Content Inventory
Page:
Survey Design Best Practices
Page:
Persona-Driven Backlog Prioritization
Page:
CMS Design System
Page:
World Usability Day
Page:
Office Hours
Page:
Overview
Page:
Storyboarding
Page:
Empathy Maps
Page:
Feedback Loop
Page:
Customer Empathy Through Journey Mapping
Page:
User Research Plan
Page:
Conversation Guide
Page:
HCD201 Wide
Page:
Card Sorting
Page:
Community
Page:
Developing a UX Measurement Plan
Page:
Support
Page:
Events
Page:
Project Design Brief
Page:
Stakeholder Mapping
Page:
Usability Indicators for Site Analytics
Page:
Kano Analysis
Page:
HCD104 Wide
Page:
How Might We
Page:
Service Blueprinting
Page:
Coaching
Page:
Heuristic Evaluation
Page:
Tree Testing
Page:
Stakeholder Mapping Workshop
Page:
Design a Superhero
Page:
HCD102 Wide
Page:
Measuring Customer Satisfaction
Page:
Recommended Reading
Page:
Training & Events
Page:
Survey
Page:
Standards
Page:
HCD105 Wide
Page:
Optimizing Usability with Site Analytics
Page:
Gemba Walk
Page:
Key Performance Indicators
Page:
Sitemap Diagram
Page:
Mind-Mapping
Page:
UX & Agile for Software Development
Page:
Interviews
Page:
Problem Statement
Page:
Change Management
Page:
Personas
Page:
Team Contract Workshop
Page:
Content Audit
Page:
Responsive Breakpoint Diagram
Page:
HCD Training
Page:
Team Priorities Workshop
Page:
Design Studio Workshop
Page:
HCD202 Wide
Page:
Design Critique Workshop
Page:
HCD203 Wide
Page:
Paperwork Reduction Act
Page:
Diary Studies
Page:
Empathy Map Workshop
Page:
HCD Learning Library
Page:
Mash-up
Page:
Product Prototype
Page:
HCD103 Wide
Page:
Contextual Inquiry
Page:
Personas: Gain Empathy for Improved Ideation and Implementation
Page:
Training
Page:
Service Prototype
Page:
Usability Testing
Page:
HCD101 Wide
Page:
HCD Playbook
Page:
Journey Mapping
Page:
How We Can Help
Page:
Pre-Mortem Workshop
Page:
HCD-101 Intro to HCD
Page:
Affinity Diagram
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Page:
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Recent Changes
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Apr 01, 2024 11:58
Robert Fay
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Mar 25, 2024 10:17
Kyle Bellamy
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Jan 19, 2024 09:57
Robert Fay
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Jan 19, 2024 09:20
Robert Fay
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Jan 17, 2024 10:06
Robert Fay
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