The CMS Enterprise Shared Services (ESS) Team is interested in getting customer feedback around the new file management tool Unified File Management.
Background
In March 2024, FileCloud was decommissioned. We want to hear about your experience with UFM. Your feedback is critical to provide tools that support your daily tasks.
Why participate?
Your insights will directly impact the functionality of Unified File Management, making it more efficient and helpful for your daily tasks. This survey will take around 5-10 minutes to complete.
Share your experience!
Personas - Gain Empathy for Improved Ideation and Implementation
During this online training, attendees will learn the benefits of using personas to drive creativity in their roles at CMS or the QNet Community. They will finish the course with the skills needed to use personas to develop empathy for their customers and power ideation for product features and customer experience improvements.
When: Thursday, May 23, 2024; 10:00 am – 3:00 pm EST
Register on Zoom: https://www.zoomgov.com/meeting/register/vJIsfu6rqTIjGsWFu73lsQHQ5fAav4kYYBw
System Status information is posted on the following Slack Channels: #qnet-planned-activities and #qnet-unplanned-service-interruption. Or Sign Up for Email Updates (cms.gov) to receive updates via email.