Users of QualityNet Jira and Confluence may have their sessions briefly disconnected on Tuesday, July 2, 2024, between 8:00 PM ET and 9:00 PM ET while the team completes a certificate renewal.  If you have questions or concerns, please reach out to us in Slack at #help-atlassian.

QualityNet IT Services

Welcome to the QualityNet Enterprise TestRail space!

TestRail is a modern web-based Test Case Management system developed by Gurock that provides a complete test case management solution to efficiently manage, track and organize software testing efforts.  It provides tremendous capabilities and flexibility for managing all aspects of application validation by providing centralized test management, ease of tracking results, powerful reports and metrics and seamless integration with bug trackers and automated tests. Users can easily track and follow statuses of individual tests, milestones and projects with dashboards and customizable activity reports, gaining real-time insight into testing progress.  TestRail is scalable and easily customized and has a robust set of RESTful Application Programming Interface (API) end points enabling automated test case utilization and result control.

The URL for the QualityNet TestRail system is https://qnettestrail.cms.gov.

TestRail has been integrated with the QualityNet JIRA system to allow for the viewing of associated test case references and results within JIRA.

Subscribe to TestRail News to obtain product updates and relevant software quality articles and for additional information on TestRail usage, read their blog.

Requesting Access

Requesting Access - Existing Project or TestRail

Access to Existing Project(s)

  1. Create a ticket for TestRail access in the QNASK JIRA Project.
  2. Enter TestRail in the ticket's Components and Labels fields.
  3. Provide the name, email address and HARP ID of the user(s) in the body of the ticket.

Access to TestRail/New Account(s)

  1. Download and fill out a copy of the TestRail Onboarding Form to the best of your ability.
  2. Contact the TestRail Support Team in the #help-testrail Slack channel with any questions.
  3. Create a ticket for TestRail access in the QNASK JIRA Project.
  4. Enter TestRail in the ticket's Components and Labels fields.
  5. Attach the completed onboarding form to the ticket before submitting.

Please denote any special requests on either the TestRail Onboarding Form or within the JIRA ticket. Examples include access to non-production instances (for evaluation purposes) or read only permissions.

User Guides

Getting Started with TestRail

Usage Tips and Tricks

Videos


FAQs



General
  • Yes! You can contact the TestRail Support Team in the #help-testrail Slack channel.
  • You can also open a JIRA ticket here: QNASK JIRA Project. Use TestRail in the Components and Labels fields to ensure it is routed properly.
  • Yes! Indicate this on your access request.


Access
  • Please see the information on the Getting Started tab at the top of this page.
  • TestRail uses your HARP ID to authenticate.
  • For instructions on how to register for a HARP account, visit the HARP page.
  • Yes! Indicate this on your access request.
  • Yes! Indicate your desired projects and required access on your request.


Working in TestRail
  • A number of guides and tutorial videos are posted on the Resources tab at the top of this page.
  • JIRA issue pages have a section for TestRail results and referenced test cases. This information will display when logged into both Jira and TestRail. 
  • Storage of PII/PHI in TestRail is not permitted.  For questions on usage/storage of PII/PHI, please contact your assigned ISSO.
Need Help ?

Please contact one of the following:

  • Use the #help-testrail Slack channel to obtain assistance with TestRail. Issues can also be created for tracking on the QNASK JIRA Project (use TestRail in the Labels and Components fields to ensure it's routed promptly). Also, view answers to Frequently Asked Questions on the FAQs tab at the top of this page.
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