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Security Guidelines
  • Refer to the Security page for the QualityNet CFE Data Management Policy and QualityNet Rules of Behavior
  • Refer New Relic Acceptable Use Policy
  • Ensure data is sent to an approved source (Slack, Jira, Splunk).
  • Ensure no PHI/PII data is sent to sources other than the approved one.
  • Ensure no sensitive data is sent to corporate email.
  • Ensure no incident alerts are sent to any public page or channel and limit the information to only the intended audience;
  • Ensure no sensitive data is sent to another tool in a manner that violates the terms of that tool.
Need Help ?

Please contact one of the following:

  • CCSQ Service Center: For technical assistance with any account related issues, please contact the Service Center at:

Phone: (866) 288-8914 (TRS:711)

Slack: #help-service-center-sos

Email: ServiceCenterSOS@cms.hhs.gov

Hours of Operation: 24/7




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