Zscaler is a cloud hosted, HIDS supported service that is currently available to end users within QualityNet organizations. Zscaler was chosen, piloted and deployed due to its ease of use, tight security and cost feasibility. Zscaler will be the preferred method to access tools and applications residing on the QualityNet network as we retire our legacy VPN connectivity technology.
For requests outside of the initial onboarding process please refer to the Getting Started tab.
The Zscaler Adoption Process
Organizations Seeking Zscaler
If you are a new organization and need access to the QualityNet environment you will require Zscaler. These organizations will be granted access during the ISG contract onboarding process. For more information please contact to the Contract Engagement team ISGContractorOnboardingServices@cms.hhs.gov.
For new organizations, HIDS-Onboarding can assist you through these processes.
If Your Organization Already Has Zscaler and You Are a New User - How to Request?
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