World Usability Day

CCSQ's Information Systems Group (ISG) hosts an annual World Usability Day (WUD) event. This event aims to highlight the importance of human-centered research and design practices for creating solutions that improve consumers' lives.

World Usability Day banner

World Usability Day 2024: Designing for a Better World

CMS' Center for Clinical Standards and Quality (CCSQ) and its Information Systems Group (ISG) strive to design, build, and continuously improve human-centered and innovative IT solutions to advance quality initiatives. In keeping with this mission, CCSQ will celebrate its 6^th Annual CCSQ World Usability Day on Thursday, November 14, 2024.

World Usability Day is a day of events worldwide that brings together communities of professionals to focus on a common objective: to ensure that technology helps people live to their full potential.

Designing for a Better World

CCSQ will host a virtual event to explore this year's theme, Designing for a Better World.

With this theme, we are challenged to think about how we can create a better world for everyone. Our goal is to enhance the prized consumer experience for US citizens. By making our product, policy, and service solutions more user-friendly, sustainable, and inclusive, we contribute to a better and more accessible world. Everyone plays a crucial role in addressing these challenges by creating solutions that improve consumer experiences. We aim to promote positive consumer innovation with courage, creativity, and optimism. You can learn more about this year's theme on the World Usability Day website.

Check out our event site to learn about CCSQ World Usability Day, including the guest speakers, FAQ, and more. The event schedule will be updated soon! More information to come.

Add the event invitation to your calendar: CCSQ World Usability Day 2024 - Designing for a Better World.ics.

Zoom Info

https://www.zoomgov.com/j/1612620417?pwd=n1dGdrLCHRQolS1alIrvRFUHAixzWg.1

Meeting ID: 161 262 0417

Passcode: 505472

Past Events

Date	Theme	Site
2024	Designing for a Better World	World Usability Day 2024
2023	Collaboration & Cooperation	https://qnetconfluence.cms.gov/display/WUD2023/
2022	Our Health	https://qnetconfluence.cms.gov/display/CCSQWUD/
2021	Design of Our Online World	https://qnetconfluence.cms.gov/display/WUD2021/
2020	Human-Centered Artificial Intelligence	https://qnetconfluence.cms.gov/display/CCSQWUD2020/

Testimonials

"The keynote was fantastic! Also loved the way these sessions encouraged me to think outside the box when it comes to designing custom facing services. It really helped me to think about putting myself in someone else's position when interacting with a service."

"It was nice hearing the tools that other organizations are using to tackle complex problems, along with lessons learned. There were a lot of valuable techniques shared that could benefit other Programs. I'm looking forward to incorporating some of today's learnings into my role."

"Dr T's energy really kicked things off in the best way possible! The topics were really interesting and didn't feel stale."

"The variety of speakers and topics was great and it was nice to have folks outside of CMS give their perspective."

"Really fantastic and insightful sessions. It was especially wonderful to hear the CMS perspective with Ariele's (CMS CXO) interview with Howard."

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World Usability Day