Lights, Camera, Risk Management!
Join Marty Haricot, ISG's very own Risk and Issue Management mascot, and her pals for the premiere of the On-Demand Risk Management Training! This delightful video series will give you a complete overview of all things ISG Risk Management—from A to Z!
What's in store?
- Binge-watch all 5 modules back-to-back or enjoy them one at a time whenever you get a break!
- Take the super quick knowledge check and share your feedback with us.
- Total training time? Just under an hour!
The Modules:
- Risks & Issues 101: Definitions and basics
- ISG Risk & Issue Management Plan (RIMP)
- The Lifecycle of a Risk
- ROAMing Risks during PI Planning
- A Special Tour of the Risk Management Toolset
Ready to dive in? Visit the On-Demand Risk Management Training page!
Got questions? Reach out to us on the #help-risk Slack channel.
Don't miss out on this epic journey through the world of ISG Risk Management!
Persona-Driven Backlog Prioritization
The art and science of determining what to build, and when, is often a convoluted process driven by business viability and technical feasibility. But what if prioritization could include what provides the greatest value to our customers?
Attendees will understand the Kano Method and other techniques for prioritizing backlogs that eliminates stakeholder bias, offers guidance for research planning that provides the best customer value, while supporting effective decision-making through the lens of customer data.
When: August 6, 2024; 1:00pm - 4:00pm EST
This is an intermediate level training targeting technologists and leadership. For more information please visit the Persona-Driven Backlog training page.
System Status information is posted on the following Slack Channels: #qnet-planned-activities and #qnet-unplanned-service-interruption. Or Sign Up for Email Updates (cms.gov) to receive updates via email.