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  Lights, Camera, Risk Management!  

Join Marty Haricot, ISG's very own Risk and Issue Management mascot, and her pals for the premiere of the On-Demand Risk Management Training!  This delightful video series will give you a complete overview of all things ISG Risk Management—from A to Z!

What's in store?

•  Binge-watch all 5 modules back-to-back or enjoy them one at a time whenever you get a break!
•  Take the super quick knowledge check and share your feedback with us.
•  Total training time? Just under an hour!

The Modules:

1.  Risks & Issues 101: Definitions and basics
2.  ISG Risk & Issue Management Plan (RIMP)
3.  The Lifecycle of a Risk
4.  ROAMing Risks during PI Planning
5.  A Special Tour of the Risk Management Toolset

Ready to dive in?  Visit the On-Demand Risk Management Training page!
Got questions?  Reach out to us on the #help-risk Slack channel.
Don't miss out on this epic journey through the world of ISG Risk Management! 

HCD 101: An Introduction to Human-Centered Design 

Human-Centered Design (HCD) is the process we use to understand the people for whom we are writing policies and creating programs and services for at CMS. The successful practice of HCD means we are meeting the mission of CMS: "to ensure that the voices and needs of the populations we represent are present as the agency is developing, implementing, and evaluating its programs and policies."

Attendees will have an introductory understanding of HCD and some basic HCD methods/activities that can be applied to their role at CCSQ.

• Speaking the same language as contractors to improve oversight.
• Provides immediate, actionable tips​ and improves team collaboration and ideation.

When: Tuesday & Wednesday, November 19 + 20 from 10:00am - 3:00pm EST.
Learn more and Register on Zoom