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The ISG Human-Centered Design Community of Practice exists so that practitioners and those passionate about design can learn, share, and apply HCD knowledge. These monthly information sessions involve participation by UX designers and researchers, engineers, product managers, and anyone passionate about human-centered design. Recent programs have included: Brainstorm Better: Improving a Critical SkillUncover Problems and Discover Opportunities with Usability Testing, Lean UX Approaches for Agile Environments, and Improve Customer Experience with Content Strategy.

Where

Zoom

Upcoming Meetings

MeetingTopic

July 31, 2020 at 1:00 PM ET | Zoom

Registration will open soon.

Accessibility

Please contact Gregory S if you are interested in leading or participating with the development of this topic for the community of practice.

August 28, 2020 at 1:00 PM ET | Zoom


Case Study: EQRS Design System

September 25, 2020 at 1:00 PM ET | Zoom


Visual Design

October 30, 2020 at 1:00 PM ET | Zoom


Metrics - Google Analytics

November 12, 2020 | Time and location TBD


World Usability Day | Human-Centered AI


December 18, 2020 at 1:00 PM ET | Zoom


Creativity and Research


Past Meeting Notes

MeetingTopic
June 2020 Community of Practice: Overview, Video, and ResourcesImprove Customer Experience with Content Strategy
May 2020 Program Overview, Video, and ResourcesBrainstorm Better: Improving a Critical Skill
April 2020 Meeting Overview and DeckQuantifying Behavior and Impact Along the Customer Journey
March 2020 Meeting Overview and VideoUncover Problems and Discover Opportunities with Usability Testing

February 2020 Meeting Overview and Video

Lean UX Approaches for Agile Environments
January 2020 Meeting Overview and Video

Using Personas for Effective Decision-Making: A Panel Discussion

December 2019 Meeting Overview and DeckDesign Systems: A Panel Discussion
November 2019 World Usability DayDesigning for the Future We Want
June 2019 Meeting MinutesBest practices to capture human interest in the UI
May 2019 Meeting MinutesPersona-driven backlog prioritization
April 2019 Meeting MinutesDiscussion: Recruiting research participants
March 2019 Meeting MinutesBuilding a Roadmap using Atlassian
February 2019 Meeting MinutesSection 508
January 2019 Meeting MinutesLean Coffee
December 2018 Meeting Minutes2018 UX teams Retro
November 2018 Meeting MinutesIntegrating UX into Agile
October 2018 Meeting MinutesPaperwork Reduction Act and its Impact on User Research
September 2018 Meeting MinutesCMS Design System
August 2018 Meeting MinutesDesign Studio
July 2018 Meeting MinutesLean Coffee
June 2018 Meeting MinutesGeneral Discussion
May 2018 Meeting MinutesGeneral Discussion

Create meeting note


Create, share, and apply human-centered design knowledge


Connect with Us!


 




QualityNet Slack#hcd-share and #help-hcd

Email Lists: Sign up at https://qualitynet.cms.gov/listserv-signup 

General CoE News: "CCSQ HCD CoE News" 

Community of Practice Emails: "CCSQ HCD-CoP Notify"



Action Items

Task report

Looking good, no incomplete tasks.




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