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Design Studio

August 23, 2018

Goals

  • Share best practices and educate people on the benefits of HCD
  • Collaboratively solve problems
  • Help each member be more successful in their role

Agenda

ItemWhoNotes
Welcome
  • PM3 HCD goal - to institutionalize HCD within CCSQ
    • Intent is to save you time by removing roadblocks
    • Intent is to provide "overhead" resource support
    • Intent is to teach all stakeholders the value of HCD/UX
  • Encouraging Collaboration - HipChat "Human Centered Design" room for the CoP - https://hipchat.hcqis.org/chat/room/261
Recap Jul CoP

Recap of last month:

PM3 HCD Team Updates
  • HCD Training for CCSQ Staff on HCD process
    • Small groups: 16-20 people
    • Workshops and group activities
  • Persona Evaluation
    • Finding similarities between across LOBs
  • HCQIS Design/Code Samples
  • HCD Center of Excellence
Upcoming Events

Customer Experience (CX) Innovation in Public Sector: 9/12/18, 5 PM to 8 PM - https://www.surveygizmo.com/s3/4441517/Sept-12-Digital-Exchange-Registration

Design Thinking DC Meetup Group - Fall Summit 2018: 9/28/18, 12:30 PM to 6 PM - https://www.meetup.com/Design-Thinking-DC/events/252164588

REcon 18: Designing the Future of Research: 10/20/18, 9AM - 7PM - http://www.recon18.com

DesignOps Summit 2018 11/7-9/18 - https://rosenfeldmedia.com/designopssummit2018

 Topic: Design Studio

 
Future Topics
  • Discuss potentially looking at other topics suggested from July CoP "lean coffee"
  • Robert Fay suggested it may be helpful for teams to share how their teams are organized, what works and what has been a challenge
  • Post CoP discussion regarding getting access to end users - is it easy or a challenge?
  • Post CoP discussion regarding design.cms.gov - can we get reps to speak at our event?
Close

We Need Your Help

  • Complete quarterly metrics survey
  • Personas - point person to get this information?
  • Design / code examples - point person to get this information?

Resources

Connect with Us!


 




QualityNet Slack#hcd-share and #help-hcd

Email Lists: Sign up at https://qualitynet.cms.gov/listserv-signup 

General CoE News: "CCSQ HCD CoE News" 

Community of Practice Emails: "CCSQ HCD-CoP Notify"