Recap of last month:

• • HCQIS HCD HipChat channel for communication
  • Open to everyone and a place for sharing UX tips, articles, resources, etc.
  • https://hipchat.hcqis.org/chat/room/261
  • HCD Toolkit Updates
  • Tip sheet fo Metrics can be found here: https://qnetconfluence.cms.gov/pages/viewpage.action?spaceKey=Library&title=Human-Centered+Design+(HCD)+Toolkit
  • HCQIS Library Updates
    • It is the HCD Process that CMS follows
  • HCD Process graphic can be found here: https://qnetconfluence.cms.gov/display/Library/Human-Centered+Design+(HCD)+Toolkit

Customer Experience (CX) Innovation in Public Sector: 9/12/18, 5 PM to 8 PM - https://www.surveygizmo.com/s3/4441517/Sept-12-Digital-Exchange-Registration

Design Thinking DC Meetup Group - Fall Summit 2018: 9/28/18, 12:30 PM to 6 PM - https://www.meetup.com/Design-Thinking-DC/events/252164588

REcon 18: Designing the Future of Research: 10/20/18, 9AM - 7PM - http://www.recon18.com

DesignOps Summit 2018 11/7-9/18 - https://rosenfeldmedia.com/designopssummit2018

• Design Studio Prep
  • The more diverse, the better to get everyone's perspectives
  • Document end results (photos)
• Have a Design Studio when you're starting from "ground zero" (early in the design process)
• Usually 1.5-2 hrs
• Participants: researchers, designers, BAs, developers, POs, etc. 
• Materials: pens, papers, web conferencing software, smartphone
• Design Studio
  • Design tasks all written in user story formats (follows Agile process)
  • Take photos after sketching session and email to facilitator
  • Share sketches of each participants
  • Explains their sketches, why they made design decisions, etc. and get feedback
  • Have an ice breaker if there is a resistance amongst participants*
  • Drive initial wireframes and design decisions
• Design Prompts
• Sketching 
• Design discussion
• Additional Resources
  • https://uxmag.com/articles/participatory-design-in-practice
  • https://www.nngroup.com/articles/facilitating-design-studio-workshop
  • http://www.uxbooth.com/articles/design-studios-the-good-the-bad-and-the-science/
  • https://jpattonassociates.com/wp-content/uploads/2015/03/design_studio_quickref.pdf

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