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Discussion: Recruiting Research Participants

April 25, 2019

Goals

These monthly information sessions involve participation by the UX leads, or their designee to uncover gaps and find redundancies when discussing things such as user research findings, deep dives on UX methodologies, comparing of notes about features & design patterns, and comparing of notes about tools/processes/other operations.

Discussion items

ItemWhoNotes
Welcome / HousekeepingRob Fay

Reminder, please complete brief survey (PRA): https://www.surveymonkey.com/r/ISGPlaybook_HCD

Reminder, please complete brief survey (CMS Design System): https://forms.cms.gov/cms-wide-design-system-survey

Overview of the HCD Center of ExcellenceRob Fay
  • Brief Overview about the purpose of a Center of Excellence
  • Discussed the Mission and Vision of the HCD CoE, see our Confluence page here https://qnetconfluence.cms.gov/display/HCD. We plan to add new content periodically, please let us know if you have any ideas or comments. Share your Ideas!

Group Discussion: Recruiting research Participants.

The following questions were asked:

  • What has worked for your team t hat you recommend for others
  • How have you recruited volunteers to participate in research activities?
  • What ongoing challenges do you face?
    What ongoing challenges do you face?
  • What role could a CoE play?
Group
  • Discussion around building relationships to recruit participants and the challenges of recruiting within the government space.
  • The importance of making sure that we also recruit participants with disabilities. It has a significant impact for Section 508 which is critical when developing applications and services in the Government space.
  • Question was asked about compensation & incentives for people to participate in Federal Government space.

Action items

Resources

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