Training & Events

The HCD Center of Excellence provides training and events to help you be more successful in your role supporting the mission of CMS. Unlock the power of Human-Centered Design to truly understand your consumer. Discover how involving your consumers in every step of product, service, and policy creation transforms outcomes.

Upcoming

What	When	Who Should Attend
Introduction to Human-Centered Design	July 9-10, 2024; 10:00am - 3:00pm EST	Beginner
Office Hours	July 18, 2024; 12:00pm - 12:45pm EST	All
Persona-Driven Backlog Prioritization	August 6, 2024; 10:00am - 3:00pm EST	Intermediate
Office Hours	August 15, 2024; 12:00pm - 12:45pm EST	All
UX & Agile for Software Development	September 12, 2024; 1:00pm - 4:00pm EST	Intermediate

Training & Event Types

HCD Training

Explore our comprehensive training catalog. From survey methodology to leadership in HCD, we cater to all proficiency levels.

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Community of Practice

Join our vibrant Community of Practice events! Engage in expert talks, interactive workshops, and collaborative learning experiences.

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Office Hours

Participate in our office hours. Engage with HCD topics chosen by our community in an interactive format.

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World Usability Day

It's the premiere annual event, typically held on the second Thursday of November.

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Video

Watch short videos to learn about the methods used at each phase of the Human-Centered Design process as well as an introduction to design thinking.

Testimonials

"The speakers were entertaining and very knowledgeable. They made the training fun."

"The breakout rooms were very beneficial. It helped reinforce the concepts that were being presented."

"The exercises were thought-provoking and easy to apply in day-to-day work tasks."

"I enjoyed the activities that gave us an opportunity to pilot some of the strategies we were learning."

"The exercises were thought-provoking and easy to apply in day-to-day work tasks."

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