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Human-Centered Design (HCD) is the process we use to understand the people for whom we are writing policies and creating programs and services for at CMS. The successful practice of HCD means we are meeting the mission of CMS: "to ensure that the voices and needs of the populations we represent are present as the agency is developing, implementing, and evaluating its programs and policies." HCD is part of ISG's mission, but it can be applied to any type of work at CCSQ, including products, services, and even policy. Learning ObjectivesAfter attending the remote training, attendees will have an introductory understanding of HCD and some basic HCD methods/activities that can be applied to their role at CCSQ. Speaking the same language as contractors to improve oversight. Provides immediate, actionable tips and improves team collaboration and ideation.
DetailsFollowing the six-step HCD process that we use at CMS, the training workshop will introduce you to HCD and reinforce knowledge with activity-based group learning. |
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Level: Introductory
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Class type: In-person. Participation limited to the first 20 responses we receive per session.
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To earn a Certificate of Completion from CCSQ’s Human-Centered Design Center of Excellence, participants must complete the full duration of the training course and will receive a dated and verified Electronic Certificate (PDF). Certificates are sent to your email within two weeks of completion. Once you have earned your certificate, list it on your resume and LinkedIn profile under ‘Education’. Duration of learning: 8 hours / 480 mins Earn your CCSQ HCD certification today and register for upcoming training courses. |
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Foundational Learning PathAlthough the CCSQ Centers of Excellence offers a broad catalog of short and long-form trainings on lean, agile, and human-centered design topics of interest, CCSQ recommends taking the following core courses so that all employees and contractor-partners gain greater alignment by putting into practice the key principles of these philosophies: • Agility Foundations (All CCSQ) • Introduction to Human-Centered Design (All CCSQ) • UX & Agile for Software Development (ISG Only) |
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<p> <a href="https://forms.office.com/Pages/ResponsePage.aspx?id=0I9lsYan-kq_nul-3blymE1ipoGs5rdMoUOvPLF5NU1URjJLNEY1UEpNUkQzQTFSRzgwRkZYRzkyVSQlQCN0PWcu" target="_blank" ><button class="aui-button aui-button-primary">Sign Up for Training</button></a> </p> |
Participation is limited to the first 20 responses we receive per session. Upcoming Sessions: Thursday, 9/12/2019 Tuesday, 10/22/2019 Tuesday, 11/19/2019 Tuesday, 12/17/2019
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Image Removed"This was probably the best training that I’ve had at CMS that can be used by all employees”
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