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| OverviewThe art and science of determining what to build, and when, is often a convoluted process driven by business viability and technical feasibility. But what if prioritization could include what provides the greatest value to our customers? |
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Learning ObjectivesAttendees will understand the Kano Method and other techniques for prioritizing |
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backlogs that eliminates stakeholder bias |
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, offers guidance for research planning that provides the best customer value, while supporting effective decision-making through the lens of customer data. Details |
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Intermediate Prerequisites:
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Upcoming Sessions
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To earn a Certificate of Completion from CCSQ’s Human-Centered Design Center of Excellence, participants must complete the full duration of the training course and will receive a dated and verified Electronic Certificate (PDF). Certificates are sent to your email within two weeks of completion. Once you have earned your certificate, list it on your resume and LinkedIn profile under ‘Education’. Duration of learning: 8 hours / 480 mins Earn your CCSQ HCD certification today and registrar for upcoming training courses. |
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