QualityNet IT Services

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QualityNet Atlassian is a cloud-based collaboration and planning service available to CMS, CMS contractors and CMS stakeholders. The Atlassian Suite includes the following tools:

  • Jira: An Agile and software development work management system which provides the ability for individuals and teams to create and manage tasks.
  • Confluence: A group collaboration and content management tool that provides content spaces with blog and repository functionality.

QualityNet Jira and Confluence are accessible by logging in with your HARP credentials.


Requesting a QualityNet Atlassian User Role

Step 1: If you do not yet have a HARP account or an EIDM account, register for a HARP ID. For instructions on the process, refer to the HARP page.

Step 2: Once the HARP account has been created, log into HARP and request a QualityNet Atlassian account via a HARP User Role. 

    • Select User Roles from the top of the page, and select Request a Role.
    • Select QualityNet Atlassian.
    • Select your Organization.
    • Select a QualityNet Atlassian user role (choose one)
      • Standard Atlassian User
      • Account Administrator (SO)

Step 3: The organization's Security Official reviews and approves/denies the user role request. You will be notified via email that your request has been submitted, and again when your role has been approved or denied.

Step 4: Log into Jira at https://qnetjira.cms.gov and Confluence at https://confluence.hcqis.org using your HARP credentials.


Accessing Jira and Confluence

Jira and Confluence can be accessed by visiting their direct URLs as listed above, or by navigating to the Okta portal at https://idm.cms.gov.

Step 1: Navigate to https://idm.cms.gov.

Step 2: Log in with your HARP credentials.

Step 3: You will see a page with various tiles for each of the applications you have access to through the Okta portal. Click on the Jira or Confluence tiles to get started.


Security Guidelines

Sensitive information stored in Confluence should be protected and accessible only to credentialed, authenticated users.

  • Security findings and documentation
  • Vulnerability scans
  • System IP addresses and host names
  • Any other information you believe should only be accessible to certain Atlassian users

Personal Health Information (PHI) and Personal Identification Information (PII) should not be published anywhere on Confluence, even on restricted pages.

User Resources
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FAQs

GENERAL  |  ACCESS

General

QualityNet Atlassian is a cloud-based collaboration and planning service available to CMS, CMS contractors, and CMS stakeholders. The Atlassian Suite includes the following tools:

  • Jira: An Agile and software development work management system which provides the ability for individuals and teams to create and manage tasks.
  • Confluence: A group collaboration and content management tool that provides content spaces with blog and repository functionality.

Currently, all CMS staff, and pre-authorized CMS contractors are approved for access by the CMS QualityNet Atlassian Product Manager, Erin.Wolfe@cms.hhs.gov. To request new contracts to access QualityNet Atlassian your CMS representative should contact the Product Owner by email.

Access

For instructions on how to register for a HARP account, visit the HARP page.

Register for a HARP ID. Once the HARP account has been created, log into HARP and submit a user role request.

  1. Log into your HARP account at https://harp.qualitynet.org.
  2. Click on User Roles in the upper right hand corner of the page, and select Request Role.
  3. In step 1 (Select a Program), select QualityNet Atlassian. Click Next.
  4. In step 2 (Select an Organization), select your organization. Click Next.
  5. In step 3 (Select Roles), select the Standard Atlassian User role. (If you are your organization's designated security official, select the Account Administrator SO role.) Click Submit.

You will receive an email that your request has been submitted. Once your organization's security official has approved the request, you will receive an approval email. After you have been approved, visit Confluence or Jira, enter your HARP credentials, and click Login with HARP.

There are two QualityNet Atlassian User Roles. The majority of users will request the Standard Atlassian User role, but a description of all roles is below:

  • Account Administrator SO: This is the role for designated Security Officials for each organization, who are responsible for approving Standard Atlassian User role requests. Request this role only if you have been designated as a Security Official.
  • Standard Atlassian User: This is the role for general QualityNet Atlassian users. This role will allow you to access QualityNet Jira and Confluence.

Log into Jira at https://qnetjira.cms.gov using your HARP credentials.

Log into Confluence at https://qnetconfluence.cms.gov using your HARP credentials.

-OR-

Log into your Okta portal at http://idm.cms.gov and click on the Jira or Confluence tiles.

You will be automatically logged out of Jira and Confluence after a two hour period of inactivity. Your activity in Jira and Confluence is logged separately. For example, you log into the Okta portal (hhtp://idm.cms.gov/) and click the Jira tile to start working in Jira, You then hop over to Confluence to read a notification, and then return to continue working in Jira for over two hours, during which time you have not been active in Confluence. Since you have not been active in Confluence during this time, despite being active in Jira, you will be required to re-authenticate if you want to continue work in Confluence. The same is true for the opposite - if you log into both Confluence and Jira, but are only active in Confluence for two hours, you will need to re-authenticate to access Jira.



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