Better Together: Achieving great outcomes with Lean, Agile, and Human-Centered Design

HCD 201 - Better Together: Achieving great outcomes with Lean, Agile, and Human-Centered Design

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. 

Foundational Learning Path (FLP): Completion of this required introductory course is the first part to achieving HCD proficiency and effectiveness.

• ISG/CMS Foundational Learning Path certification — For All CMS Employees and Contractors of CCSQ who complete the certification of HCD-101 Intro to HCD, LACE's Agility Foundations courses and finally, for all ISG employees HCD 201 Better Together: Achieving great outcomes with Lean, Agile and Human-Centered Design is recommended.

During this online, two-hour training co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

• Duration: 3 hours
• Level: Intermediate
• Prerequisites: Recommend completion of Foundational Learning Path (FLP) courses HCD 101 Introduction to HCD and LACE Agility Foundations.
• Attendee types: All technology professionals, program and business leads supporting agile product development initiatives.
• Class type: Remote w/ interactive and collaborative exercises.
• Objectives: Understand how CCSQ implements lean, agile, and human-centered design via the SAFe model, recognize the complementary value proposition of lean, agile, and human-centered design philosophies, empower teams to apply an agile mindset when faced with program challenges, apply multiple alternatives for team structures to aid in delivering solutions quickly with low costs and engage with the Centers of Excellence to help programs achieve their objectives.