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Persona-Driven Backlog Prioritization
The art and science of determining what to build, and when, is often a convoluted process driven by business viability and technical feasibility. But what if prioritization could include what provides the greatest value to our customers?During this online training, attendees will learn the Kano Method and other techniques for prioritizing their work in an intentional, quantitative way that eliminates stakeholder bias and provides the best customer value.
Duration: 2-3 hours
Level: Intermediate
Class type:Remote
Objectives: After attending the remote training, attendees will understand techniques for prioritizing backlogs that provides the best customer value.
Upcoming Sessions
@1:00 - 4:00 pm, EST
Contact us at HCD@cms.hhs.gov for questions about the training.