Learn how to create and use a customer journey map to communicate insights, engage team members, and provoke change.
Class Date and Time:
September 27, 2022; 10:00 a.m. - 3:00 p.m. EST
Overview
Content Tools
ISG Playbook One SOG Game Plan Enterprise Services EQRS HQR iQIES QIES QIO SOG CCSQ QNet Library
APIs Communications Data & Analytics DevOps & Cloud Human-Centered Design IT Governance Lean-Agile Center of Excellence Portfolio Management QNet Chat QualityNet IT Services Resilience Risk Management Security ServiceNow Knowledge Base Contact Atlassian Support DAB DHAQS DPES DQSAS DQSGED DQSOS ISS SIS CCOM HEIST PM3