Blog

When: Thursday, March 28; 1:00pm - 2:00pm EST

In this highly accessible session, you’ll learn about the process of idea creation from investigation, and discovery to MVP development. 10X is housed within the General Service Administration’s (GSA) Technology Transformation Services (TTS) program. Since 2015, the 10X program has applied the private sector start-up investment model to government-funded technology initiatives that solve big problems for the public. 10X has developed an open crowdsourcing platform for big ideas with the help of technology and nurtured investment to deliver scalable innovations. This will be an interactive session.

Our guest presenters are Will Cahoe, Communications and Outreach Lead, 10x and Aleida Fernandez, Communications Contractor, 10x. 

What you will learn: 

  • Brief overview of 10X and process 
  • Innovative open-government collaboration & funding model 
  • Review key impactful initiatives & technologies 
  • Focused case study projects; Centralized online Paperwork Reduction Act Guide & US Wed Design System and other technology projects that focus on ensuring equity in the delivery of government digital services. 
  • How you can submit your ideas

Join Zoom Meeting

When: Thursday, March 28 at 1 PM EST
Meeting ID: 161 139 6449
Passcode: 585100

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. 

During this online, two-hour training co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

When: March 19th, 2024, 1:00pm - 4:00pm EST

Prerequisites: Attendees are recommended to complete HCD 101 and LACE Agility Foundations.

FileCloud is no longer available to users as of Friday March 1, 2024, at 9am EST.

 
 

Action Required: Uninstall File Cloud

 Any FileCloud users that installed FileCloud Drive should have logged out of the FileCloud Drive application and uninstall FileCloud drive by 9am EST March 1, 2024. If you have not please do so immediately. If you have Administrative Permissions to uninstall, please use the following links on instructions.

Windows Computers: How to uninstall FileCloud Drive - FileCloud Docs - Server

Mac Computers: How to uninstall FileCloud Drive for Mac - FileCloud Docs - Server

If you do not have Administrative Permissions to uninstall, please reach out to your local help desk to have them uninstall the application.

Additional Information

For more information on the FileCloud Decommission, please visit the QualityNet IT Services FileCloud Decommission FAQs page. For any additional questions, please message us on our Slack Channel: #help-ufm.


Join us, on a transformative journey into the world of Minimum Viable Products (MVPs) at our March Community Event. Attendees will gain invaluable insights into defining and delivering successful MVPs and unlocking the key to turning your visionary ideas into reality.

When: Tuesday, March 5th from 1:00pm-2:00pm EST

Register here: https://www.zoomgov.com/meeting/register/vJItf-yqrTItHP3zs4pFUrsmeBHkkqT-HXU 

During this online, two-hour training co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

When: Tuesday, March 19; 1:00pm - 4:00pm EST

Prerequisites: Attendees are recommended to complete HCD 101 and LACE Agility Foundations

Register here: https://www.zoomgov.com/meeting/register/vJIsfu6tqzwvGVHeqkoQZ1F3LHOHkkzdhMw


File Migration

Migration of all FileCloud files in the My Files folders began on January 22nd, 2024 and is expected to be completed on February 6th, 2024. As of January 25th, 2024, any files uploaded to FileCloud were not migrated to the new Unified File Management system and will need to be manually uploaded . Migration of all FileCloud Team folders will begin on February 6, 2024 and is expected to be completed on March 1st, 2024. Migration of all FileCloud Network Shares will begin on February 12, 2024 and is expected to be completed on March 1st, 2024. 

How to Access Your Files

Step 1: Navigate to Unified File Management via the following url: https://qnetmft.cms.gov.

Step 2: Enter your HARP User ID and Password

Step 3: Upon a successful login, you will be redirected to the main dashboard page. From the dashboard, you will be able to navigate to your folders under your group directory.

Additional Information

For more information, please visit the QualityNet IT Services FileCloud Decommission FAQs page. For any additional questions, please message us on our Slack Channel: #help-ufm.  

Register now for upcoming training offerings from the Lean-Agile (LACE) and the Human-Centered Design (HCD CoE) Centers of Excellence.

An Introduction to Human-Centered Design - February 13 + 14, 2024

Leading SAFe - February 20 + 21, 2024 

Better Together: Achieving great outcomes with Lean, Agile and Human- Centered Design - March 19, 2024

Learn more about the Centers of Excellence: CCSQ Centers of Excellence

On Tuesday, December 19, Dana Chisnell, from the U.S. Department of Homeland Security, joined the CCSQ HCD Community of Practice to share the four common approaches to usability testing — from quick tests with colleagues in the office, to structured, remote testing with real users.
The session recording and resources are now available for viewing in case you missed the session, or just want to watch it again.

Access Session Materials Now: DHS (Department of Homeland Security) Usability Testing Kit — So Easy, Anyone Can Do It


QualityNet FileCloud is being decommissioned as part of the transition to the new Unified File Management (UFM) service. FileCloud users will automatically be migrated to UFM during this transition period. Beginning January 2, 2024, Personal Files (the most recent versions only) will be migrated from FileCloud into the new UFM system with an expected completion date of January 15, 2024. The Team Folders (the most recent versions only) will be migrated into the new UFM system starting January 15th, 2024, with an expected completion date of February 15, 2024. The Network Shares will also be migrated to UFM in February 2024.


***Call to Action***
In preparation for the transition, QualityNet FileCloud users should review all files and data. Any content that is outdated or no longer needed should be removed by January 2, 2024, so it is not pulled into the UFM system.

Additional Information
For more information, please visit the FileCloud Page on QualityNet Confluence, which includes Decommission FAQs. If you have any questions, contact us via email at ServiceCenterSOS@cms.hhs.gov. Additional communication on how to access UFM will be sent out in the coming weeks.

We hope you were able to join us for CCSQ’s 5th Annual World Usability Day on November 8, 2023! Session recordings and presentation slides are now available for viewing on the event site in case you missed a session, or just want to watch it again.

Thank you again to all of the speakers and attendees for celebrating World Usability Day with us!

Access Session Materials Now

When: Tuesday, December 19th from 3:00pm-4:00pm EST

Join us, to learn how to use the kit’s guidelines and templates to test the usability of your services and solutions. The resources provided in the DHS Usability Testing Kit can help you systematize the testing process, produce reliable findings, and expand your ability to test your websites, forms, and mobile apps with real users — before you launch them out into the world. No registration required.  

Featuring Guest Speaker, Dana Chisnell, Deputy Director for Customer Experience (CX) - U.S. Department of Homeland Security.

Join Zoom Meeting

https://www.zoomgov.com/j/1611396449?pwd=STBIQzZJL1cwK2NMeGF2dGI4QXRJdz09

Meeting ID: 161 139 6449

Passcode: 585100



Join the Center for Clinical Standards and Quality (CCSQ), a component within the Centers for Medicare and Medicaid Services (CMS), as we examine ways in which we can work together to create solutions and connect our work to the big problems of the world with our 5th Annual World Usability Day from 8:30am – 4:00pm EST on November 8, 2023.

The Information Systems Group (ISG), a part of CCSQ, will host a virtual event to explore this year's theme: Collaboration and Cooperation. With an open-house style format on Zoom, you can join portions of the event to align with your schedule and interests. Visit the event site and watch a brief video to learn more about what we have planned for the event.   

No registration is required.

Visit the CCSQ World Usability Day Site

Register now for upcoming training offerings from the Lean-Agile (LACE) and the Human-Centered Design (HCD CoE) Centers of Excellence.

Learn more about the Centers of Excellence: CCSQ Centers of Excellence

On Thursday, September 28, Stephanie Tepper and Blair Read from the General Services Administration’s (GSA) Office of Evaluation Sciences (OES) joined the CCSQ HCD Community of Practice to discuss the digital forms evaluation project and share how five GSA offices and the public worked together to improve federal forms. The session recording and resources are now available for viewing in case you missed the session, or just want to watch it again.

Access Session Materials Now


School is now in session! Announcing the Grand Opening of the ESS Tools University. Register for upcoming QualityNet Confluence, Jira, and Slack training sessions, view materials from previous sessions, watch on-demand Lucid and SurveyMonkey trainings, and more.

Visit the ESS Tools University Now