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CCSQ HCD Training
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The premise of Human-Centered Design is to seek to understand your customer. What does it look like to involve your customer throughout the process of creating products, services, and policies that impact them?
The HCD Center of Excellence provides training opportunities and resources to help you be more successful in your role supporting the mission of CMS.
Video Shorts
Watch short videos to learn about the methods used at each phase of the Human-Centered Design process as well as an introduction to design thinking.
Training Catalog
Books We're Reading
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<a href="https://www.goodreads.com/book/show/2420301.The_Back_of_the_Napkin"> <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1432738947i/2420301._SX50_.jpg"></a> |
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<a href="https://www.goodreads.com/book/show/13436116-lean-ux"> <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1381355830i/13436116._SX50_.jpg"></a>
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Lean UX: Applying Lean Principles to Improve User Experience
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<a href="https://www.goodreads.com/book/show/22775594-service-design-for-business"> <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1449423764i/22775594._SY75_.jpg"></a>
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<a href="https://www.goodreads.com/book/show/17938813-solving-problems-with-design-thinking"> <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1375674579i/17938813._SX50_.jpg"></a>
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Solving Problems with Design Thinking
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<a href="https://www.goodreads.com/book/show/25814544-sprint"> <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1457284924i/25814544._SY75_.jpg"></a>
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Sprint: How to Solve Big Problems and Test New Ideas in Just 5 Days
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<a href="https://www.goodreads.com/book/show/28605459-validating-product-ideas"> <img src="https://i.gr-assets.com/images/S/compressed.photo.goodreads.com/books/1453230051i/28605459._SY75_.jpg"></a>
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HCD Events
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Related Information
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