Human-Centered Design

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HCD Banner
HCD Banner

CCSQ HCD Training

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The Human-Centered Design Center of Excellence works closely with CCSQ and ISG to guide, support, and foster the adoption and maturation of human-centered design practices. To achieve this, they empower CMS stakeholders to innovate by providing consumer-first research and design thinking strategies and solutions. The team offers training for everyone in the Center, both federal employees and contractor partners.

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Upcoming Training

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HCD Upcoming Events
HCD Upcoming Events

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Training Courses

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Copy of HCD Training Courses


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HCD Testimonials
HCD Testimonials

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Foundational Learning Path

Although the CCSQ Centers of Excellence offers a broad catalog of short and long-form trainings on lean, agile, and human-centered design topics of interest, CCSQ recommends taking the following core courses so that all employees and contractor-partners gain greater alignment by putting into practice the key principles of these philosophies:

•  Agility Foundations (All CCSQ)

•  Introduction to Human-Centered Design (All CCSQ)

•  UX & Agile for Software Development (ISG Only) 

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HCD Contact
HCD Contact

Gain an understanding of the  Human-Centered Design process through hands on training or browse the Microlearning section for quick learning opportunities.

Learning Opportunities:

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Testimonials - What did you enjoy most about this workshop experience?

Overall, I really enjoyed the training and have an infinitely better understanding of HCD. I would like to know more about the other methodologies
Interactive, fun, engaging group activities

I enjoyed the interactive portions, especially the product prototype.

Personal experience stories. Material presented very well!

I liked that the material was related back to our work at CMS and making us think about how to apply to our current jobs.

Activities make the content easier to understand and keep participants engaged.

This course is applicable to every field of work. I left thinking of ways that I could apply this to my work.

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