- by engaging with the public. The HCD CoE has worked with CCSQ to gain PRA approval (i.e., CMS-10706) to regularly engage with the public to conduct rigorous qualitative research activities that you can leverage.
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| - COMMUNITY OF PRACTICE - Encourages knowledge sharing across CIPST teams—making better products faster.
- CONTINUOUS IMPROVEMENT - Provide guidance and best practices to optimize people, processes, and craft across teams in order to amplify design’s value and impact at scale while promoting efficiencies.
- MEASUREMENT
- TEAM CONSULTING - Lean UX, Heuristic evaluations, usability testing
- RESEARCH AND DESIGN TOOLS -
- PAPERWORK REDUCTION ACT (PRA) -
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| - COMMUNITY OF PRACTICE - Training empowers employees to deliver improved products, services, and policies that provide value to customers.
- THOUGHT LEADERSHIP - Resources, including methods and case studies, will reinforce the value of HCD and will arm employees to implement innovative solutions.
- TEAM CONSULTING - research and analytics, evaluate procurement decisions
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| - Provides culture and business process transformation and innovation.
- Complements existing business capabilities, including lean and agile, helping teams deliver better, more usable solutions for customers.
- Operational enterprise support provides significant HCQIS development cost savings for ISG.
- CONTRACT LANGUAGE -
- MEASUREMENT -
- TEAM SUPPORT -
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