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Despite the expectations for federal agencies to become more user-friendly and customer-focused, human-centered design (HCD) often feels like it is left on the cutting room floor due to pressing deadlines, tight resources, and other constraints. On Thursday, March 31,Senior Design Strategist Brian Flaherty with Tantus Technologies will share best practices and facilitate small group discussions to: ...
Mark your calendars for Thursday, March 31 at 1:00 pm ET for CCSQ HCD Community of Practice: Championing the Value of HCD in Government. Learn and discuss:
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- success with a human-centered lens
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- How to handle common rebuttals about HCD
- Compelling answers to why HCD helps government
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