Starts with the people you’re designing for and ends with new solutions that are tailor made to suit their needs.
The training will be covering the following 6 steps in the HCD Process:
Initiate: Project kickoff that defines scope and confirms expectations;
Immerse: Gaining qualitative knowledge via research and empathy;
Synthesize: Using collected information to analyze the problem and shape insights;
Ideate: Generating ideas via sketching, co-design or other methods;
Prototype: Storyboarding or building models on which to gather feedback via testing;
Implement: Completing an implementation and/or communication plan for delivery or pilot
Upcoming Dates
Tuesday January 29, 2019
Tuesday February 5, 2019
Thursday February 21, 2019
Look out for an email from CCSQ Broadcast (CCSQ_Broadcast@cms.hhs.gov) and SIGN UP for one of our sessions! This training is currently being offered for CCSQ Staff.