| Name
|
Size
|
Creator |
Creation Date
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Last Modification Date
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Labels |
Attached To |
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Microsoft Word Document rca-hcd cop-handout-05282021.docx |
27.84 MB |
Gregory S |
Jun 01, 2021 10:42 |
Jun 01, 2021 10:42 |
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Page: May 2021 Root Cause Analysis
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PNG File HCD_RootAnalysis_Banner_1260X1080_V1.png |
781 kB |
Gregory S |
May 28, 2021 15:51 |
May 28, 2021 15:51 |
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Page: May 2021 Root Cause Analysis
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Microsoft Powerpoint Presentation Behind the Glass_Final.pptx |
14.82 MB |
Gregory S |
May 28, 2021 15:45 |
May 28, 2021 15:45 |
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Page: April 2021 Interview Techniques
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PDF File persona-external-physician-phillip.pdf |
184 kB |
Robert Fay |
May 24, 2021 11:30 |
May 24, 2021 11:30 |
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Page: Enterprise Personas
|
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JPEG File persona-external-physician-phillip.jpg |
124 kB |
Robert Fay |
May 24, 2021 11:30 |
May 24, 2021 11:30 |
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Page: Enterprise Personas
|
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PDF File 2021-05-21-physician-journey.pdf |
127 kB |
Robert Fay |
May 24, 2021 11:29 |
May 24, 2021 11:29 |
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Page: Physician Phillip (Primary Care Physician)
|
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PDF File persona-external-physician-phillip.pdf |
184 kB |
Robert Fay |
May 24, 2021 11:29 |
May 24, 2021 11:29 |
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Page: Physician Phillip (Primary Care Physician)
|
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JPEG File persona-external-physician-phillip.jpg |
124 kB |
Robert Fay |
May 24, 2021 11:29 |
May 24, 2021 11:29 |
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Page: Physician Phillip (Primary Care Physician)
|
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PDF File persona-external-vendor-vanhi.pdf |
183 kB |
Robert Fay |
May 24, 2021 11:21 |
May 24, 2021 11:21 |
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Page: Enterprise Personas
|
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JPEG File persona-external-vendor-vanhi.jpg |
122 kB |
Robert Fay |
May 24, 2021 11:21 |
May 24, 2021 11:21 |
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Page: Enterprise Personas
|
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PDF File persona-external-vendor-vanhi.pdf |
183 kB |
Robert Fay |
May 24, 2021 11:19 |
May 24, 2021 11:19 |
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Page: Vendor Vanhi (Data Analyst)
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JPEG File persona-external-vendor-vanhi.jpg |
122 kB |
Robert Fay |
May 24, 2021 11:17 |
May 24, 2021 11:17 |
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Page: Vendor Vanhi (Data Analyst)
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PDF File 2021-05-21-vendor-journey.pdf |
130 kB |
Robert Fay |
May 24, 2021 11:16 |
May 24, 2021 11:16 |
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Page: Vendor Vanhi (Data Analyst)
|
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JPEG File persona-external-office-staff-olivia.jpg |
118 kB |
Robert Fay |
May 24, 2021 11:08 |
May 24, 2021 11:08 |
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Page: Enterprise Personas
|
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PDF File persona-external-office-staff-olivia.pdf |
191 kB |
Robert Fay |
May 24, 2021 11:08 |
May 24, 2021 11:08 |
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Page: Enterprise Personas
|
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PDF File persona-external-office-staff-olivia.pdf |
191 kB |
Robert Fay |
May 24, 2021 11:05 |
May 24, 2021 11:05 |
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Page: Office Manager Olivia (Office Manager)
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PDF File 2021-05-21-office-staff-journey.pdf |
129 kB |
Robert Fay |
May 24, 2021 10:57 |
May 24, 2021 10:57 |
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Page: Office Manager Olivia (Office Manager)
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PNG File HCD_RootAnalysis_SlackGraphic_V1.png |
307 kB |
Gregory S |
May 11, 2021 10:32 |
May 11, 2021 10:32 |
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Blog: Leveraging Human-Centered Techniques in Root Cause Analysis
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Microsoft Word Document Interviewing for Non-Researchers_HCD CoP_04302021.… |
33.06 MB |
Gregory S |
Apr 30, 2021 15:02 |
Apr 30, 2021 15:02 |
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Page: April 2021 Interview Techniques
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PNG File Behing the Looking Glass_Introductions to Intervie… |
170 kB |
Gregory S |
Apr 12, 2021 09:21 |
Apr 12, 2021 09:21 |
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Blog: Behind the Glass: Interview Techniques for Non-Researchers
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ISG Playbook
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