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Matomo is a powerful, open-source web analytics platform designed to give organizations full control over their data while delivering actionable insights to improve online performance. Unlike traditional analytics tools, Matomo prioritizes privacy and transparency, ensuring compliance with data protection regulations like GDPR and CCPA.
The ESS II Team is responsible for the implementation and management of Matomo, ensuring the platform is effectively deployed, configured, and maintained to meet the organization’s analytics and privacy needs.
Benefits:
Full Data Ownership and Privacy Compliance
Customizable and Flexible Analytics
Comprehensive Insights Without Data Sampling
Enhanced User Experience Tools
Requesting Matomo Access
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Access
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Need Help ?
There are several avenues of support available to you:
ServiceNow Service Portal:Intended only for CMS employees and contractors. The portal provides self-service options for the following:
Reporting Incidents, such asSecurity Incidents
SubmittingService Requestsfor tools or services offered to the QualityNet community
ProvidingApprovals
Accessing internalKnowledge Basearticles.
Service Center:For technical assistance with any account related issues, please contact the Service Center at:
CCSQ Support Central: Provides you with multi-program support to submit a new ticket and track the status of an existing case, incident or request.