About

Matomo is a powerful, open-source web analytics platform designed to give organizations full control over their data while delivering actionable insights to improve online performance. Unlike traditional analytics tools, Matomo prioritizes privacy and transparency, ensuring compliance with data protection regulations like GDPR and CCPA.

The ESS II Team is responsible for the implementation and management of Matomo, ensuring the platform is effectively deployed, configured, and maintained to meet the organization’s analytics and privacy needs. 

Benefits:

    • Full Data Ownership and Privacy Compliance
    • Customizable and Flexible Analytics
    • Comprehensive Insights Without Data Sampling
    • Enhanced User Experience Tools



Requesting Matomo Access

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Resources

               


FAQs


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There are several avenues of support available to you:

  • ServiceNow Service Portal: Intended only for CMS employees and contractors. The portal provides self-service options for the following:
    • Reporting Incidents, such as Security Incidents
    • Submitting Service Requests for tools or services offered to the QualityNet community
    • Providing Approvals
    • Accessing internal Knowledge Base articles. 

  • Service Center: For technical assistance with any account related issues, please contact the Service Center at: