Web Interface (submission mechanism), Performance Feedback and Scoring Team, Analytics & Reporting Team (Internal dashboard and data modules)
Almost been 2 years and no real issues
Glennette Clark (QPP)
Primary work on Claims data and getting feedback on their data needs
Working with Huge
Does DC UX Camps – next one in January
QualityNet, HARP & iQues
Sara Neel
UI/UX designer and developer on redesigning QualityNet.org, HARP and iQIES application redesign
EQRS
Chirombo Lovemore
UX designer on EQRS and currently working on HARP, facility module and EQRS dashboard
Using CMS design system for internal EQRS system
HCD @ CMS
Leslie Flaherty, Patients over Paperwork
Meeting with customers to create journey maps and what needs to be implemented
Pilot in OIT – Completed development life cycle journey maps
HCD approach for CMS employee on-boarding to improve experience
Problem: getting clearance for external publication
PM3 HCD Team
Primarily focused on:
HCD Pilot Training sessions for everyone in CCSQ and how they can use it in their work,
CoP will move into HCD Center of Excellence and part of the HCD Charter,
Working and analyzing design systems across all LOBS and Design.CMS.gov and see if there is value in creating a HCQIS design system
Looking at a service to improve for CCSQ - looking at personas and see if there is an enterprise persona that overlaps. Will be doing journey map workshops and create a service blueprint.
Upcoming Events
Design Thinking DC Meetup Group - Fall Summit 2018; 9/28/18, 12:30PM - 6PM
REcon18: Desinging the Future of Research; 10/20/18, 9AM - 7PM