Attendees will gain an understanding of how to uncover usability issues using common site analytics tools to improve customer satisfaction.
Class Date and Time:
June 21, 2022; 1:00 p.m. - 3:00 p.m. EST
Overview
Content Tools
ISG Playbook One SOG Game Plan Enterprise Services EQRS HQR iQIES QIES QIO SOG CCSQ QNet Library
APIs Communications Data & Analytics DevOps & Cloud Human-Centered Design IT Governance Lean-Agile Center of Excellence Portfolio Management QNet Chat QualityNet IT Services Resilience Risk Management Security ServiceNow Knowledge Base Contact Atlassian Support DAB DHAQS DPES DQSAS DQSGED DQSOS ISS SIS CCOM HEIST PM3