HCD CoP – Customer Experience – A Fireside Chat with Stephanie Thum, CCXP

On Thursday, February 24, join the HCD Community of Practice for Customer Experience: A Fireside Chat with Stephanie Thum, CCXP. Stephanie is a sought-after expert on customer experience topics—particularly in the government space. The conversation will include topics like:

• A historical lens for CX and government
• Influencers and drivers of CX
• The intersection of UX and CX
• The unique role and opportunity for HCD
• And more! 

Register on Eventbrite