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On Thursday, February 24, join the HCD Community of Practice for Customer Experience: A Fireside Chat with Stephanie Thum, CCXP. Stephanie is a sought-after expert on customer experience topics—particularly in the government space. The conversation will include topics like:

  • A historical lens for CX and government
  • Influencers and drivers of CX
  • The intersection of UX and CX
  • The unique role and opportunity for HCD
  • And more! 

Register on Eventbrite