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Title:	Personas
Author:	Unknown User (ad6332)	Jan 03, 2019
Last Changed by:	Robert Fay	May 19, 2023
Tiny Link: (useful for email)	https://qnetconfluence.cms.gov/x/LB1UAg
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Human-Centered Design (4)     Page: Journey Mapping     Page: Empathy Maps     Blog: What is an Empathy Map to a Persona?     Page: Service Blueprinting

Parent Page     Page: Methods

• hcd-process-immerse

Time	Editor
May 19, 2023 17:41	Robert Fay	View Changes
Jun 30, 2021 10:38	Gregory S	View Changes
Mar 12, 2021 13:28	Robert Fay	View Changes
Dec 18, 2019 13:18	Robert Fay	View Changes
May 28, 2019 14:49	Unknown User (ki8431)

External Links (9)
    https://qnetconfluence.cms.gov/display/HCD/Customer+Journey…
    https://qnetconfluence.cms.gov/display/HCD/Interviews
    https://qnetconfluence.cms.gov/display/HCD/Contextual+Inqui…
    https://www.youtube.com/channel/UCWHpaeQFJEhdYuQYL9U52xA
    https://uxpressia.com/blog/how-to-create-persona-guide-exam…
    https://www.uxbooth.com/articles/creating-personas/
    How Many Personas is Enough
    https://www.youtube.com/user/NNgroup
    https://www.interaction-design.org/literature/article/perso…

Human-Centered Design (2)     Page: Personas     Page: Nav-buttons-c-help