Human-Centered Design
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Title: Journey Mapping  
Author: Unknown User (ad6332) Jan 03, 2019
Last Changed by: Robert Fay Mar 12, 2021
Tiny Link: (useful for email) https://qnetconfluence.cms.gov/x/CB1UAg
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Human-Centered Design (2)
    Page: Diary Studies
    Page: Empathy Maps
Hierarchy
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    Page: Methods
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Mar 12, 2021 13:22 Robert Fay View Changes
Apr 23, 2020 15:08 Robert Fay View Changes
Apr 23, 2020 15:05 Robert Fay View Changes
May 28, 2019 14:36 Unknown User (ki8431) View Changes
Apr 29, 2019 14:55 Unknown User (ki8431)  
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External Links (8)
    https://www.nngroup.com/articles/journey-mapping-faq/?utm_s…
    https://confluence.hcqis.org/display/HCD/Interviews
    https://confluence.hcqis.org/display/HCD/Contextual+Inquiry
    https://www.nngroup.com/articles/research-journey-mapping/
    https://www.nngroup.com/articles/customer-journey-mapping/
    https://www.youtube.com/redirect?q=http%3A%2F%2Fpodingtonbe…
    https://blog.hubspot.com/service/customer-journey-map
    https://www.youtube.com/redirect?q=http%3A%2F%2Fuxmastery.c…
Human-Centered Design (3)     Page: Journey Mapping
    Page: Nav-buttons-b-about
    Page: Personas