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Human-Centered Design
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Human-Centered Design Center of Excellence
About HCD
Resources
Methods
Journey Mapping
Page Information
Title:
Journey Mapping
Author:
Unknown User (ad6332)
Jan 03, 2019
Last Changed by:
Robert Fay
Mar 12, 2021
Tiny Link:
(useful for email)
https://qnetconfluence.cms.gov/x/CB1UAg
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Human-Centered Design (2)
Page:
Diary Studies
Page:
Empathy Maps
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Page:
Methods
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hcd-process-immerse
Recent Changes
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Mar 12, 2021 13:22
Robert Fay
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Apr 23, 2020 15:08
Robert Fay
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Apr 23, 2020 15:05
Robert Fay
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May 28, 2019 14:36
Unknown User (ki8431)
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Apr 29, 2019 14:55
Unknown User (ki8431)
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Outgoing Links
External Links (8)
https://www.nngroup.com/articles/journey-mapping-faq/?utm_s…
https://confluence.hcqis.org/display/HCD/Interviews
https://confluence.hcqis.org/display/HCD/Contextual+Inquiry
https://www.nngroup.com/articles/research-journey-mapping/
https://www.nngroup.com/articles/customer-journey-mapping/
https://www.youtube.com/redirect?q=http%3A%2F%2Fpodingtonbe…
https://blog.hubspot.com/service/customer-journey-map
https://www.youtube.com/redirect?q=http%3A%2F%2Fuxmastery.c…
Human-Centered Design (3)
Page:
Journey Mapping
Page:
Nav-buttons-b-about
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Personas
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