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Persona-Driven Backlog Prioritization

The art and science of determining what to build, and when, is often a convoluted process driven by business viability and technical feasibility. But what if prioritization could include what provides the greatest value to our customers?

During this online training, attendees will learn the Kano Method and other techniques for prioritizing backlogs in an intentional, quantitative way that eliminates stakeholder bias and provides the best customer value.

  • Duration: 2-3 hours  
  • Level: Intermediate  
  • Class type: Remote
  • Objectives:  After attending the remote training, attendees will understand techniques for prioritizing backlogs that provides the best customer value. 
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Upcoming Sessions


@1:00 - 4:00 pm, EST

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<a href="https://www.eventbrite.com/e/persona-driven-backlog-prioritization-registration-608812613917?aff=HCDSpace" target="_blank"><button class="aui-button aui-button-primary">Sign>Register Upon for Training<Eventbrite</button></a> </p>

Contact us at HCD@cms.hhs.gov for questions about the training.