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Achieving Great Outcomes with Lean, Agile, and Human-Centered Design


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Overview

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. 

Learning Objectives

During this online, two-hour training co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

Details

  • Duration: 3 hours

  • Level: Intermediate

  • Prerequisites: Recommend completion of Foundational Learning Path (FLP) courses HCD 101 Introduction to HCDHuman-Centered Design and LACE Agility Foundations.Attendee types: All technology professionals, program and business leads supporting agile product development initiatives.

  • Class typeRemote w/ interactive and collaborative exercises.

 Contact us at HCD@cms.hhs.gov for questions about the training.

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Who Will Benefit?

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Technologist-learner

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Certificate for This Course

Achieve Your Certification

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To earn a Certificate of Completion from CCSQ’s Human-Centered Design Center of Excellence, participants must complete the full duration of the training course and you will receive a dated and verified Electronic Certificate (PDF). Certificates are sent to your email within two weeks of completion. Once you have earned Time spent learning contributes to your continued education/training tracker and enhancesyour proficiency in Human-Centered Design. Upon completion of your certificate, list showcase it on your resume and LinkedIn profile under ‘Education’.

     • 

to demonstrate your expertise. 

Duration of learning:

8

3 hours /

480

180 mins

     • 

Earn

your

your CCSQ HCD certification today and

registrar

register for upcoming training courses.


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Foundational Learning Path

Although the CCSQ Centers of Excellence offers a broad catalog of short and long-form trainings on lean, agile, and human-centered design topics of interest, CCSQ recommends taking the following core courses so that all employees and contractor-partners gain greater alignment by putting into practice the key principles of these philosophies:

  Agility Foundations (All CCSQ)

  Introduction to Human-Centered Design (All CCSQ)

  Better Together: Achieving Great Outcomes with Lean, Agile, and HCD (ISG Only) 

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