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INTRODUCTION
View the following short videos to get you started with learning about design thinking and how it can transform the way organizations develop services, products, processes and strategy.
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Create a UX Roadmap | NNgroup
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When to Use Which UX Research Method
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How to Write an Inspired Creative Brief Principles of Human-Centered Design (Don Norman)
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IMMERSE Anchor | | immerse | immerse |
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EmpathyIt's Not You. Bad Doors are Everywhere (Vox)
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DevExplains: What is human-centered design — and why does it matter?
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Customer Journey Maps – the Why and What of Journey Maps (2018)7 Key Factors in UX
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<iframe width="100%" height="315" src="https://www.youtube.com/embed/Qq3OiHQ-HCU" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> |
Interviews: How to do a user interview
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A short description on how to conduct a user interview from by Google Ventures. |
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INITIATE PHASE
The initiate phase of the HCD process, in which existing data is collected, scope is defined, and a project brief is created. Watch short videos below to learn about the methods used during this phase.
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SYNTHESIZE Anchor | | synthesize | synthesize | The Synthesize phase of the HCD process, in which analysis & interpretation of data occurs, themes, insights and customer pain points are identified. Watch the short videos below to learn about the methods used during this phase.
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IMMERSE PHASE
The immerse phase of the HCD process, in which a research plan is developed and the team immerses themselves in the customer's experience. Watch the short videos below to learn about the methods used during this phase.
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IDEATE SYNTHESIZE PHASE
The Ideate Synthesize phase of the HCD process, is to dream up many potential solutions, generating ideas via sketching, and co-designing with users and other stakeholders in which analysis & interpretation of data occurs, themes, insights and customer pain points are identified. Watch the short videos below to learn about the methods used during this phase.
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The prototype phase of the HCD process,is to create an interactive solution that simulates how things should actually work, to elicit feedback, refine and test. Watch the short videos below to learn about the methods used during this phase.
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IDEATE PHASE
The Ideate phase of the HCD process,is to dream up many potential solutions, generating ideas via sketching, and co-designing with users and other stakeholders Watch the short videos below to learn about the methods used during this phase.
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PROTOTYPE PHASE
The Prototype phase of the HCD process,is to create an interactive solution that simulates how things should actually work, to elicit feedback, refine and test. Watch the short videos below to learn about the methods used during this phase.
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IMPLEMENT PHASE
The Implement phase of the HCD process, is to develop a solution, track metrics, manage and communicate change, improve roll-out. User Testing: Why & How Expand | | |||||||||||
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Usability Testing w. 5 Users: Design Process | Jakob NielsenThe New Change Management
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How toCreate a UX StoryboardMeasure Usability & UX
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Statistical Significance in UXLow fidelity prototype testing of the Youtube website
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Looking for a method not listed here? Contact us. |