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INTRODUCTION
View the following short videos to get you started with learning about design thinking and how it can transform the way organizations develop services, products, processes and strategy.
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Create a UX Roadmap | NNgroup
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When to Use Which UX Research Method
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How to Write an Inspired Creative Brief Principles of Human-Centered Design (Don Norman)
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IMMERSE Anchor | | immerse | immerse |
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EmpathyIt's Not You. Bad Doors are Everywhere (Vox)
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DevExplains: What is human-centered design — and why does it matter?
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Customer Journey Maps – the Why and What of Journey Maps (2018)7 Key Factors in UX
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<iframe width="100%" height="315" src="https://www.youtube.com/embed/Qq3OiHQ-HCU" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe> |
Interviews: How to do a user interview
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A short description on how to conduct a user interview from by Google Ventures. |
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INITIATE PHASE
The initiate phase of the HCD process, in which existing data is collected, scope is defined, and a project brief is created. Watch short videos below to learn about the methods used during this phase.
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SYNTHESIZE Anchor | | synthesize | synthesize | The Synthesize phase of the HCD process, in which analysis & interpretation of data occurs, themes, insights and customer pain points are identified. Watch the short videos below to learn about the methods used during this phase.
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IMMERSE PHASE
The immerse phase of the HCD process, in which a research plan is developed and the team immerses themselves in the customer's experience. Watch the short videos below to learn about the methods used during this phase.
What is Card-Sorting?
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SYNTHESIZE PHASE
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IDEATE Anchor | | ideate | ideate |
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UX Design Basics: Mental Models
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How to Make a Mind Map - The Basics?
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Affinity Diagram- Design Thinking Book
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IDEATE PHASE
The Ideate phase of the HCD process,is to dream up many potential solutions, generating ideas via sketching, and co-designing with users and other stakeholders Watch the short videos below to learn about the methods used during this phase.
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PROTOTYPE PHASE
The Prototype phase of the HCD process,is to create an interactive solution that simulates how things should actually work, to elicit feedback, refine and test. Watch the short videos below to learn about the methods used during this phase.
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PROTOTYPE Anchor | | prototype | prototype | The prototype phase of the HCD process,is to create an interactive solution that simulates how things should actually work, to elicit feedback, refine and test. Watch the short videos below to learn about the methods used during this phase.
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User Testing: Why & How Expand | | ||
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Low fidelity prototype testing of the Youtube website
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The paper based prototype was created to test the initial concept and improved interface. Solutions were developed using a range of UX methodologies and techniques. (UX Playground | Jun 11, 2015) |
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IMPLEMENT PHASE
The Implement phase of the HCD process, is to develop a solution, track metrics, manage and communicate change, improve roll-out.
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Looking for a method not listed here? Contact us. |