Human-Centered Design

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HCD Banner
HCD Banner

Section

Achieving

great outcomes

Great Outcomes with Lean, Agile, and Human-Centered Design


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Overview

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. 

Learning Objectives

During this online, two-hour training co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

Foundational Learning Path (FLP)

Completion of this required introductory course is the first part to achieving HCD proficiency and effectiveness.

ISG/CMS Foundational Learning Path certification — For All CMS Employees and Contractors of CCSQ who complete the certification of HCD-101 Intro to HCD, LACE's Agility Foundations courses and finally, for all ISG employees HCD 201 Better Together: Achieving great outcomes with Lean, Agile and Human-Centered Design is recommended.

Details

  • Duration: 3 hours

  • Level: Intermediate

  • Prerequisites: Recommend completion of Foundational Learning Path (FLP) courses HCD 101 Introduction to HCDHuman-Centered Design and LACE Agility Foundations.Attendee types: All technology professionals, program and business leads supporting agile product development initiatives.

  • Class type: Remote w/ interactive and collaborative exercises.

 Contact us at HCD@cms.hhs.gov for questions about the training.

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Who Will Benefit?

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Certificate for This Course

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Achieve Your Certification

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To earn a Certificate of Completion from CCSQ’s Human-Centered Design Center of Excellence, participants must complete the full duration of the training course and you will receive a dated and verified Electronic Certificate (PDF). Certificates are sent to your email within two weeks of completion. Time spent learning contributes to your continued education/training tracker and enhancesyour proficiency in Human-Centered Design. Upon completion of your certificate, showcase it on your resume and LinkedIn profile to demonstrate your expertise. 

Duration of learning: 3 hours / 180 mins

Earn your CCSQ HCD certification today and register for upcoming training courses.

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HCD Testimonials
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Foundational Learning Path

Although the CCSQ Centers of Excellence offers a broad catalog of short and long-form trainings on lean, agile, and human-centered design topics of interest, CCSQ recommends taking the following core courses so that all employees and contractor-partners gain greater alignment by putting into practice the key principles of these philosophies:

•  Agility Foundations (All CCSQ)

•  Introduction to Human-Centered Design (All CCSQ)

•  Better Together: Achieving Great Outcomes with Lean, Agile, and HCD (ISG Only) 

Related Courses

• HCD 102

• HCD 103

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