Date
March 30, 2023
Attendees
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| Research Operations: Approaches to Recruitment and Knowledge Management |
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March 30, 2023 On Thursday, March 30th, the HCD Community of Practice explored research operations through a panel discussion with researchers, digital experts and HCD leaders. Research is the cornerstone of the human-centered design process, but it comes with its challenges. Panelists shared their knowledge and experiences related |
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The panel shared knowledge, paths to success, contribute advice, and provide contextual experiences. You will learn about approaching, conducting, recruiting, using methods and building organizational research for strong knowledge management.
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to recruiting, conducting research, and knowledge management. The session included topics such as: - Recruiting research participants,
- Records management,
- Research tools,
- And more!
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The panel will discuss and share knowledge, paths to success, contribute advice, and provide contextual experiences. You will learn about approaching, conducting, recruiting, using methods and building organizational research for strong knowledge management. This session is highly suitable for working practitioners, team leaders and leadership.
The panel includes:
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Session PanelistsRob Fay (Moderator) - HCD Center of Excellence Lead, Center for Clinical Standards & Quality |
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at CMS Pam Drouin - UX Research Lead, Center for Medicaid and CHIP Services (MACFin) at |
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CMS Kevin Hoffman - Director of Design, Office of the CTO at |
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VA Kimberly Hyde - Senior UX Researcher, Center for Clinical Standards & Quality (iQIES) at CMS Antwyn Jackson - HCD/UX Designer, Center for Clinical Standards & Quality (HIDS) at |
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CMS Kiel McLaughlin - Senior UX Design Researcher, Center for Clinical Standards & Quality (QPP) at |
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Design Technologist, Office of the Administrator, Digital Services at CMS |
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Topics may include:
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| Resources |
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Resources
What's Next
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ISG Playbook
APIs