Troubleshooting Access Issues
How do I get a user/myself access to Team Folders? Submit a Service Request and include HARP ID and what Team Folders access is needed for.
How do I get a user/myself access to Network Shares? Submit a Service Request and include HARP ID and what Network Shares access is needed for.
I had access to a Team Folder and/or Network Share and it is no longer displaying. What do I do? Submit a Service Request and include HARP ID and what Team Folders/Network Shares is missing.
I don't have access to Jira to submit the Service Request. How can I submit over the request? Open up a Service Now (SNOW) ticket which will be routed to the UFM Team to grant access. |