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On Thursday, February 24, join the HCD Community of Practice for Customer Experience: A Fireside Chat
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with Stephanie Thum, CCXP. Stephanie is a sought-after expert on customer experience topics—particularly in the government space.
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The conversation will include topics like:
- A historical lens for CX and
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- government
- Influencers and drivers of
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- CX
- The intersection of
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- UX
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- and
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- CX
- The unique role and opportunity for
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- HCD
- And more!