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Topic:
Using Ethnography to Make APIs Usable
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On Friday, December 17, Maria Vidart-Delgado, Senior UX Researcher, and John French, Senior UX Designer & Front-End Specialist with Ad Hoc LLC, joined the CCSQ HCD Community of Practice to help us explore APIs and human-centered design. During the Community of Practice, attendees explored: - APIs as digital products that are built, maintained and consumed collectively.
- The use of ethnography as a practical approach to researching the communities that use APIs and their end-products, understanding their information needs, and how they use the APIs.
- Designing API functionality to answer end-user information needs, real-life questions, and easy-to-understand information architecture and documentation.
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Resources:
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<iframe width="560" height="315" src="https://www.youtube.com/embed/Kbo4OKEBpoI" title="Using Ethnography to Make APIs Usable" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe> |
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What's Next:
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ISG Playbook
APIs