QualityNet FileCloud allows users to upload and download files and documents while operating within the HCQIS cloud from any workstation with an internet connection.
FileCloud Announcement 03/02/2022 The File Management Team has been made aware of issues with users not receiving notifications when changes occurred within a particular directory or other events. Upon investigation, the team worked with the FileCloud vendor and received a patch which was applied to production the evening of 3/1/2022. By default, FileCloud will automatically send you an email notification with these events: - A file or folder is shared with you
- One of the following actions is performed (by you or another user) on a file or folder you have access to:
- a file or folder is uploaded
- a file or folder is downloaded
- a file or folder is shared
- a file or folder is deleted
- a file or folder is renamed
- a file is updated
- a file is previewed in the browser or one of the mobile apps
- a file or folder is locked
Users may experience several emails coming in from changes which occurred over the past seven days. Afterwards, the mail server will have caught up with the notifications and they will be sent every fifteen minutes by default after a change occurs. You can customize notifications by going to Settings à Notifications à Use my own notification settings. FileCloud Announcement 01/24/2022 For any FileCloud users who are still experiencing issues with the desktop version of FileCloud Drive, please download the latest version of the drive from https://www.filecloud.com/additional-downloads/#drive. The File Management Team recently upgraded the FileCloud product to version 21.3 which rectified these errors. If you are still experiencing an issue with FileCloud, please contact the HCQIS Services and Operations Support Team at (866) 288-8914, Slack: #help-service-center-sos or Email: ServiceCenterSOS@cms.hhs.gov. FileCloud Announcement 01/20/2022 FileCloud System release 9.8 deployed FileCloud release v21.3 on January 20th. The FileCloud v21.3 release contains the upgrade for Apache Log4J version 2.17.1 and a fix for FileCloud Drive issues reported by users following the FileCloud v21.2 upgrade in November 2021. FileCloud Announcement 01/03/2022 The File Management Team has received reports of some users of FileCloud Drive experiencing connectivity issues after an upgrade or after logging out of FileCloud Drive. The File Management Team is working with the FileCloud vendor on these issues, and the vendor is currently investigating. In the interim, please continue to use the web version of FileCloud (https://filecloud.cms.gov) for any tasks where you may have previously used FileCloud Drive. Further communications will be distributed when remediation is provided by the vendor. FileCloud Announcement 11/15/2021 Per CMS direction, the File Management Team will be disabling any FileCloud accounts if a user has not logged in during the past 180 days. If you have not logged in to FileCloud in the past 180 days, or are unsure, please take a moment to log in to ensure your access remains active. We will be distributing a targeted communication to those users who have not logged in on 11/17/2021 and again on 11/24/2021. Any user who has not logged in within 180 days will have their account disabled in FileCloud on 12/1/2021 and will need to request access again through HARP.
FileCloud Announcement 09/22/2021 The File Management Team has made some modifications to the FileCloud Request form on Slack to mitigate submitters from accidentally identifying any sensitive information while making their requests. For the interim, we are asking for a need by date, type of request, Product Owner and point of contact. Once this is provided in Slack, the team will be notified, a JIRA item will be created, and the number provided to the requester. At that point, we will ask the requester to complete their documentation within the JIRA ticket itself, which has limited exposure, and enables the work to be prioritized and executed. We acknowledge this is an additional step which we are asking and appreciate the flexibility while we try to balance obtaining crucial information through a secure method.
Getting Started with QualityNet FileCloud: QualityNet FileCloud is an easy-to-use file management system that can be utilized to share and store files by members of the QualityNet community. Learn how to get started with QualityNet FileCloud. Widget Connector |
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Business Case In support of HCQIS' move from the Ashburn Data Center, the QualityNet FileCloud application was implemented to allow HCQIS contractors to store and share files without needing a direct connection to the Data Center or the HCQIS network. Features include: - File Management: Create and delete new folders, upload/download files and contract deliverables
- Internet-Facing: Explore files using any web browser without the need for connecting to the HCQIS network
- File Versioning: Collaborate effectively using unlimited automatic file versioning
- Cross-organizational Collaboration: Create team-level folders, where CMS employees and HCQIS contractor employees can upload, edit, and share files in a centralized location
- Drive Mapping (via FileCloud Drive): Map your workstation to your organization's FileCloud file share to seamlessly access and retrieve files
- File Support: Supports virtually all common file types
Accessing FileCloud As of September 2020, FileCloud's URL has been changed. The web version of FileCloud is now reachable via https://filecloud.cms.gov. Please bookmark this new URL. |