Human-Centered Design

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WHAT WE DO (CCSQ HCD Center of Excellence)

PORTFOLIO-LEVEL SUPPORT FOR CCSQ ENTERPRISE PRODUCTS & SERVICES

Support development and implementation of ISG Strategy which benefits the CCSQ IT Product and Support Teams (CIPST) and CCSQ stakeholders by providing:

  • Education & Outreach
  • Team Consulting & Support
  • HCD Guidance & Best Practices










WHAT THEY DO (Product Team HCD Resources)

PROGRAM/PRODUCT-LEVEL SUPPORT FOR PRODUCT TEAMS

Supports research, development, and implementation of specific products through:

  • Research
    • quantitative
    • qualitative
    • system
    • end user engagement/feedback
  • Design
    • content strategy
    • information architecture
    • interaction design
    • visual design
    • front-end development


So, What's in it For Me?

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titleWhat's in it For You
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titleEveryone
  • TRAINING - Did you know that training is available to everyone in the community? Employee and contractor-partner alike, we offer training on topics that can equip you to be more successful in your role. If you are a federal employee, this training counts towards your continuing education goals.
  • COMMUNITY OF PRACTICE - The HCD Center of Excellence offers a monthly community of practice, geared for all who have an interest. The team curates these events so that every other month there is either a focus on content pertinent to an expert practitioner or introductory content useful for anyone with an interest in HCD.


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titleProduct Teams



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titleCCSQ Program & Policy



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titleISG & Leadership