ISG Playbook
APIs
All of the source code, infrastructure as code, documentation, dependencies, and everything else used to create the Value belong to CMS. As such, all repositories, Confluence spaces, etc. are to be provided to CMS. While Team effectiveness metrics are gleaned from Jira projects, DevOps metrics must be provided. Getting the software value into production is just as important as the software value, itself. Automation, quality gates, package bundling and installation, and software scanning help increase quality and speed of delivery.Expected of CMS
The following artifacts should be created and maintained by CMS (Business Owners, Solution Management, Product Management) and should be provided to ADOs and other Stakeholders.Vision
The Vision 1 is a description of the future state of the Solution under development. It reflects customer and stakeholder needs, as well as the Feature and Capabilities proposed to meet those needs.Operational Value Stream Map
Operational Value Streams 1 (OVS) are the sequence of activities needed to deliver a product or service to a customer.Objectives and Key Results (OKRs)
Objectives and Key Results, or OKRs, for short, are plain language goals and the measures of success for those goals. How do we know what the goal is? How do we know if reached the goal? Does everyone agree on what success is?
The goal of using OKRs for strategic themes 1 is to define and track their progress through concrete, specific, and measurable actions. “OKRs are frequently set, tracked, and re-evaluated – usually quarterly. OKRs exists to create alignment and to set the cadence for the organization. The goal is to ensure everyone is going in the same direction, with clear priorities, in a constant rhythm.”
Program Backlog
The Program Backlog 1 is the holding area for upcoming Features, which are intended to address user needs and deliver business benefits for a single Agile Release Train 3 (ART). It also contains the enabler features necessary to build the Architectural Runway 2.
The Program Backlog is created, refined, and prioritized by Product Management 4.Expected of Software Development Partners
Team Backlog
Organizing your work into a digestible, transparent artifact is not difficult. The Team Backlog 1 is the primary repository for managing work items. Specifically, User Stories 2. User Stories are discreet value propositions of a larger Feature or Enabler 4 from the Program Backlog 3.
All User Stories will be tracked in Jira. This is because the CMS Jira implementation is able to read Jira projects and collect and collate pertinent metrics associated with team effectiveness.Value Artifacts
Required Artifacts:
Personas
"A Persona is a fictitious character embodying a segment of real-world users of your product, website or service. It is based on information gathered via research, both qualitative and quantitative."
HCD Research Methods
HCD practices include many research and testing methods. All artifacts from these methods need to be stored, preferably in Confluence, and available for interested parties and stakeholders.
A comprehensive list of these practices can be found in the HCD Space.
DevOps Metrics
Development Value Stream Map
Getting the software value into production is just as important as the software value, itself. Automation, quality gates, package bundling and installation, and software scanning help increase quality and speed of delivery.
Mapping out the Development Value Stream 1 is critical to understand the system and where to focus on improvement opportunities.
All ADOs are required to create and maintain a Development Value Stream Map. This should be available in Confluence.
Mapping out the Development Value Stream 1 is critical to understand the system and where to focus on improvement opportunities.
All ADOs are required to create and maintain a Development Value Stream Map. This should be available in Confluence. Learn more about Value Stream Mapping to request the LACE Value Stream Mapping Workshop
What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class? What is Mission Impact? How can we use it to determine the importance of the work we do? When every requirement is critical, it can be difficult to know what to do first. There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this three-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery. Who is this training for? Are there any pre-requisites for taking this class?
Upcoming Events
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
1:00 PM - 4:00PM (ET) Scrum Master Training
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
1:00 PM - 4:00PM (ET) Systems Architect Training
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
1:00 PM - 4:00PM (ET) Product Manager Training
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
1:00 PM - 4:00PM (ET) Product Manager Training
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
1:00 PM - 4:00PM (ET) OKRs Training
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
1:00 PM - 4:00PM (ET) DevOps Training
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
1:00 PM - 4:00PM (ET) SAFe Basics Training
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
1:00 PM - 4:00PM (ET) Scrum Basics Training
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
1:00 PM - 4:00PM (ET) User Story Clinic
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LACE Community Event: Mission Impact
Understanding Mission Impact creates essential face-to-face dialogue between teams and their key interested parties, ensuring everyone understands the priorities and the rationale behind them.
During this, Lean-Agile Center of Excellence Community Event, we will discuss how to interpret Mission Impact and how it can help the Civic Community stay focused on work that matters.1:00 PM - 2:00PM (ET) UX & Agile for Software Development
1:00 PM - 4:00PM (ET)