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Agile Roles clarify responsibilities, expectations, interactions, and outputs from everyone in the organization. Since teams are self-organizing, roles are not about hierarchy and command/control, but about working together to align on value creation and remove impediments.

While there are a wide variety of Agile frameworks used in the industry today, the frameworks deployed at CCSQ are Scrum, Kanban, and SAFe. Scrum 1 and Kanban 3 typically have roles defined at the team level and SAFe 2 has roles defined at the program level.


References

1 - Scrum Guide https://scrumguides.org/scrum-guide.html

2 - Scaled Agile Framework (SAFe) https://www.scaledagileframework.com/

3 - Kanban https://www.atlassian.com/agile/kanban


FunctionRoleResponsibilitiesCeremonies to AttendOrganization

Business Owners


Business Owners 12 are a small group of stakeholders who have the primary business and technical responsibility for governance, compliance, and return on investment (ROI) for a Solution developed by an Agile Release Train (ART). They are key stakeholders on the ART who must evaluate fitness for use and actively participate in certain ART events.  

Stakeholder

Stakeholders provide the business problem to be solved and the value desired. They are the customer, or represent the customer.

  • Articulate Vision
  • Understand government mandates and their effect on the system
CMS

Solution Management Team

Solution Management 1 has content authority for the Solution Backlog. They work with customers to understand their needs, prioritize Epics & Capabilities, create the Solution Vision and Roadmap, define requirements, and guide work through the Solution Kanban.

 

Solution Management Team Member

The SMT Member plays a similar role to the Product Manager, but at the large solution level and has content authority over Epics & Capabilities, instead of Features. Responsibilities include working with portfolio stakeholders, customers, ARTs and Solution Trains to understand needs and build and prioritize the solution backlog. They coordinate and align with each other to create and maintain the vision, roadmap, solution Kanban, and solution demo activities. They set the priority order of epics and features to align with goals of CCSQ.

Because the SMT is made up of several members, it is important that all team members are available for critical meetings and working sessions. SMT usually consists of the ISG Program Manager, Business Owners from other Groups (i.e. SOG, QSOG, iQIIG, QMVIG, etc.), and a Systems Lead/Systems Architect (ISG). It is also common for the SMT to include a Security Officer (SO) or some other Security Lead Role. Both the Systems Lead/Systems Architect and Security Officer members can inform the SMT on non-functional requirements that help determine priorities and scope.

Solution Management Training
  • Understand & articulate customer/policy needs
  • Understand government mandates and their effect on the system
  • Develop Solution Roadmap
  • Develop and communicate Solution Vision
  • Develop & accept Epics/Capabilities
  • Assist with Feature Development Elaboration
    • Help Product Managers develop features
  • Track Epics & Capabilities through Solution Kanban
  • Work with solution Architect to ensure proper system design
CMS

System Architect

The System Architect/Engineering role defines a shared technical and architectural vision for the Solution/Product under development. That includes analyzing technical trade-offs, determining the primary components and subsystems, identifying the interfaces and collaborations between them, defining higher-level functional Nonfunctional Requirements (NFRs), and guiding Enablers through the Solution/Program/Product Kanban.

System Architect Training
  • Identify 

    Enablers 2
  • Participate in Continuous Exploration
  • Establish critical NFRs at the solution level
  • Take a "Systems View" of Architecture
  • Develop 

    Architectural Runway 6
CMS

Product Management

Product Management has content authority for the Program or Product Backlog. They are responsible for identifying Customer needs, developing & prioritizing Features, guiding the work through the Program Kanban and developing the program Vision and Roadmap for their product.

Product Manager

Product Manager Persona

Product Managers provide product expertise needed to make strategic product decisions. They analyze user needs and lay out a product vision based on customer demands.

They have content authority for defining and prioritizing product features, which are the why, when, and what of the product that the engineering team builds.

Product Manager Training
  • Product Roadmap development
  • Develop & Accept Features
  • Prioritizing Product Work
  • Removing roadblocks
  • Release Planning & Coordination
  • Product Metrics
  • Tracks Product Kanban
  • Help Product Owners develop user stories
CMS

Program Support Team
Program Support Persona

Supporting the operations and execution of an Agile Release Train is a crucial role to create and release value. As such, Project Coordinators, Business Analysts, Project Managers, Program Analysts, Subject Matter Experts, etc. are invaluable members of the Program team to help keep the Program and Agile Release Train informed and aligned on Vision and Priorities. These are ART members that can stand in for Program members when they are unavailable and they are trusted advisors that represent the Program.

  • Support Product Managers
  • Write documentation
  • Coordinating activities within and across Programs
  • Understand & Communicate Non-Functional Requirements
  • Assist in product evaluation and compliance evaluation
  • Assesses solution risks and participates in risk management activities
  • Leverages a deep understanding of the product and program to assist program leadership proactively
  • Understand all the activities within the line of business (LOB) and ensure coordinated action among all programs and projects within and across LOBs
  • Collecting and aggregating program metrics
  • Gathers information from clients and contractors (ADOs) to create high-quality communications for stakeholders of the product


Non-ADO Support Contractors

Agile Release Train

The Agile Release Train (ART) is a long-lived team of Agile teams, which along with other stakeholders, incrementally develops, delivers, and where applicable, operates one or more solutions in a value stream.

Release Train Engineer (RTE)

RTE Persona

The Release Train Engineer (RTE) is a servant leader and coach for the Agile Release Train (ART). The RTE's major responsibilities are to facilitate the ART events and processes and assist the teams in delivering value. RTEs communicate with program stakeholders, escalate impediments, help manage risk, provide program metrics, and drive relentless improvement.

Although ARTs are composed of self-organizing and self-managing teams, trains don't drive or steer themselves on autopilot. That responsibility falls to the RTEs, who operate most effectively as servant leaders. They have a solid grasp of how to scale Lean and Agile practices and understand the unique opportunities and challenges associated with facilitating and continuously aligning a large development program.

Agile Facilitation and Coaching Path
  • Manage and optimize the flow of value through the ART and Solution Train
  • Establish and communicate PI cadence, ceremonies
  • Facilitate PI Planning readiness by fostering the continuous exploration process
  • Facilitate the PI Planning event
  • Assist tracking the execution of features
  • Facilitate periodic synchronization meetings, including the Scrum of Scrums, or ART sync, at the Program level
  • Help manage risks, dependencies, and remove impediments
  • Work with Product and Solution Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment

Non-ADO Support Contractors

Centers of Excellence/Coaching Support

At the program level, there may be members of various Centers of Excellence embedded with the ART.

These members are experts in various disciplines. They bring knowledge, experience, and an outsider's view to help the ART execute and deliver value.

These members will coach on various topics, provide formal and informal training, and help analyze ART performance and value outcomes.


To request support for a coach, contact the Lean-Agile Center of Excellence (LACE)

Agile Coach

Agile Coaches bring a unique expertise and experience to assist in the transformation and execution of a large program. In SAFe, these are SAFe Program Consultants.

Certified SAFe Program Consultants 13 are change agents who combine their technical knowledge of SAFe with an intrinsic motivation to improve the company’s software and systems development processes. They play a critical role in successfully implementing SAFe. SPCs come from numerous internal or external roles, including business and technology leaders, portfolio/program/project managers, process leads, architects, analysts, and consultants.
Coaching Corner
  • Coach leadership
  • Coach RTEs
  • Coach teams
  • Provide formal SAFe training
  • Provide formal Agile training
  • Facilitate Communities of Practice
Non-ADO Support Contractors

Teams

Agile Teams are cross-functional groups of 5 to 11 people who have the responsibility to define, build, test, and where applicable deploy some element of Solution value - all in a short iteration timebox. In a SAFe context, agile teams also include some specialized teams such as Systems Teams for DevOps & Integration, as well as HCD teams and Shared Services teams to support specific overarching functions or skill sets needed for program success. These teams are aligned within the ART to support the delivery of solution value.

Product Owner

The Product Owner (PO) is a member of the Agile Team responsible for defining Stories and prioritizing the Team Backlog to streamline the execution of program priorities. The PO has a significant role in quality control and is the only team member empowered to accept stories as done. The PO has ownership over their team's backlog.

Agile Facilitation and Coaching Path
  • Develops User Stories & AC that implement established Features
  • Continuously refines the backlog and elaborates stories to support developer needs
  • Ordering the items in the Product Backlog to best achieve goals and missions
  • Ensuring that the Product Backlog is visible, transparent, and clear to all, and shows what the Scrum Team will work on next
  • Ensuring the Development Team understands items in the Product Backlog to the level needed

Application
Development Organization (ADO)

Scrum Master

Scrum Masters are servant leaders and coaches for an Agile Team. They help educate the team on Agile practices, ensuring that the agreed Agile process is being followed. They also help remove impediments and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.

Agile Facilitation and Coaching Path


Upcoming Events


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

Scrum Master Training

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There are three courses that specifically give you the skills for being a Scrum Master.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

Product Owner Training

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There are four courses that give you the skills needed for Product Owner.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

Systems Architect Training

close training popup


There are four courses that specifically give you the skills for being a Systems Architect.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

Product Manager Training

close training popup


There are two courses that give you the skills to be a Product Manager.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

Product Manager Training

close training popup


There are three courses that specifically give you the skills for being a Solutions Management Team Member.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

Team Member Training

close training popup


There are four courses that give you the skills needed for being a Team Member.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

OKRs Training

close training popup


There is one course that gives you the skills for OKRs.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

DevOps Training

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There are two courses that give you the skills for DevOps.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

SAFe Basics Training

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There is one course that gives you the skills for SAFe Basics.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

Scrum Basics Training

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There are three courses that specifically give you the skills for being a Scrum Master.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.



Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

Coaching Corner

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LACE Coaches are available for various topics to deep dive into your specific needs.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

User Story Clinic


Join LACE coaches and your peers at CCSQ to work on real world user stories from your backlog.


The LACE offers all of these courses as either public or private. Public means that anyone, CMS and ADOs in CCSQ, can attend on a scheduled date. Private is an offering for members of your program on a date that is negotiated. Public courses are listed in the LACE Upcoming Events. If you don't see a course on the LACE Upcoming Events, you can contact the LACE to schedule a private course, or to request that a public course be scheduled.


Training/Event

Description

Date(s)

Time

Sign-Up Link

NEW button Powerful Product Demos

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

  • How can presenters create engagement?
  • How can you help non-technical users understand the value of backend interface work? 
  • How can you provide the required context quickly and effectively for occasional attendees?


During this, two-hour learning session, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

 

1:00 PM - 3:00PM (ET) 

Register Here

Agility Foundations 2.0 

During this two-day course, the LACE will cover the foundations and principles of Agility.

What is Agile?

Learn more about Scrum, Kanban, and how the core principles of Agile are applied to digital product development.

Attendees will gain an understanding of Agile Values and Principles, Social Contracts, Key Agile Roles, and more!

 

 

9:00 AM - 4:00PM (ET)

Register Here

 

SAFe Lean-Portfolio Management (LPM)

During this two-day course, you’ll gain understanding of the Lean-Portfolio Management (LPM) approach to collaborate across silos, empower teams, and organize around value to adapt to what customers want, faster.


Attendees will discover how critical aligning strategy with execution is to any organization’s success and a key aspect of Scaled Agile Framework®. The LPM course helps executives, project management officers (PMOs) and other key stakeholders plan dynamically and be flexible enough to adjust initiatives and budgets as the market changes.

 

 

9:00 AM - 5:00PM (ET)

Register Here

LACE Community Event

TBA

 

1:00 PM - 3:00PM (ET)

TBA

UX & Agile for Software Development  

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done.


During this two-hour course, co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

 

1:00 PM - 4:00PM (ET)

Register Here

 

Business Objectives

TBA

 

10:00 AM - 12:00PM (ET)

TBA

  • Ensuring that goals, scope, and product domain are understood by everyone on the Scrum Team as well as possible
  • Understanding product planning in an empirical environment
  • Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value
  • Facilitating Scrum events as requested or needed
  • Coaching the Development Team in self-organization and cross-functionality
  • Helping the Development Team to create high-value products
  • Removing impediments to the Development Team's progress
  • Facilitating Scrum events as requested or needed
  • Helping the team track metrics to foster continuous improvement
  • Coaching the Development Team in organizational environments in which Scrum is not yet fully adopted and understood
  • Planning Scrum implementations within the organization
  • Helping employees and stakeholders understand and enact Scrum and empirical product development
  • Working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
Application
Development Organization (ADO)

Team Member (Developer, QA Tester, UX Researcher/Designer, DevOps Engineer, etc.)

Agile Teams are cross-functional groups of 5 to 11 people who have the responsibility to define, build, test, and deploy, some element of Solution value—all in a short Iteration timebox.

Some teams are skillset focused, such as DevOps and UX. These are also Agile Teams that have a Scrum Master, Product Owner, and backlog. They follow the Scrum and SAFe frameworks for ceremonies and artifacts.

Team Member Training
  • They are  self-organizing 14. No one (not even the Scrum Master) tells the Development Team how to turn Product Backlog items into Increments of potentially releasable functionality
  • Development Teams are cross functional, with all the skills as a team necessary to create a product Increment
  • Individual Development Team members may have specialized skills and areas of focus, but accountability belongs to the Development Team as a whole
  • They collaborate with the Product Owner to create and refine user stories and acceptance criteria
  • Conduct research, design, prototyping and other exploration activities where required
Application
Development Organization (ADO)

References


1 - Scaled Agile Framework - Solution Management https://www.scaledagileframework.com/solution-management/

2 - Scaled Agile Framework - Enablers https://www.scaledagileframework.com/enablers/

3 - Scaled Agile Framework - PI Planning https://www.scaledagileframework.com/pi-planning/

4 - Scaled Agile Framework - System Demo https://www.scaledagileframework.com/system-demo/

5 - Scaled Agile Framework - Inspect and Adapt https://www.scaledagileframework.com/inspect-and-adapt/

6 - Scaled Agile Framework - Architectural Runway https://www.scaledagileframework.com/architectural-runway/

7 - Scaled Agile Framework - Program Increment https://www.scaledagileframework.com/program-increment/

8 - Scaled Agile Framework - Iteration Review https://www.scaledagileframework.com/iteration-review/

9 - Scaled Agile Framework - Iteration Planning https://www.scaledagileframework.com/iteration-planning/

10 - Scrum Guide - Daily Scrum https://scrumguides.org/scrum-guide.html#daily-scrum

11 - Scaled Agile Framework - Iteration Retrospective https://www.scaledagileframework.com/iteration-retrospective/

12 - Scaled Agile Framework - Business Owners https://www.scaledagileframework.com/business-owners/

13 - Scaled Agile Framework - SAFe Program Consultant https://www.scaledagileframework.com/safe-program-consultant/

14 - Scrum Inc. - Self organizing teams https://www.scrum.org/resources/blog/about-self-organizing-teams


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2 Comments

  1. Agile Roles
    Is there added value in breaking out the roles on a separate page or could we incorporate it on to this page? In looking at the nav tree it seems like there's only 1 child to this page instead of 2+