Blog from October, 2024

Register now for upcoming training offerings from the Lean-Agile (LACE) and the Human-Centered Design (HCD CoE) Centers of Excellence.

• Powerful Product Demos - November 5, 2024
  • Who is this training for?
    • Release Train (ART) members, Agile Coaches, Team Leaders, Portfolio Managers, Program and Product Managers.
    • This is an Introductory course.
• Defining Minimum Viable Product (MVP) - November 13, 2024
  • Who is this training for?
    • Solutions Management Teams, Product Management, and Product Owners.
    • This is an Intermediate course.
• Human-Centered Design 101 - November 19 + 20, 2024
  • Who is this training for?
    • For those new, experienced, or in a leadership role. This course is for everyone.
    • This is an Introductory course.
• Leading SAFe - November 19 + 20, 2024
  • Who is this training for?
    • For those new to Scaled Agile Framework (SAFe) principles and practices.
    • This is an Introductory course.

Learn more about the Centers of Excellence: CCSQ Centers of Excellence  

Conveying value and keeping customers engaged during a product demo can be challenging. Consider the following:

• How can presenters create engagement?
• How can you help non-technical users understand the value of backend interface work? 
• How can you provide the required context quickly and effectively for occasional attendees?

During this two-hour course, we will answer these questions, and more. Attend to learn tips, tricks, and techniques to create a relevant, engaging and powerful demonstration of your team's work, and why it matters.

Who is this training for?

• Release Train (ART) members, Agile Coaches, Team Leaders, Portfolio Managers, Program and Product Managers.
• This is an Introductory course.

When: Tuesday, November 5; 1:00pm - 3:00pm ET

Register for the course on Zoom!  

On Thursday, September 26, the CCSQ HCD Community of Practice asked Service Center and Quality Payment Program (QPP) teams to share impactful case studies about the CCSQ Generic Clearance for the Paperwork Reduction Act (PRA). Attendees received actionable resources, templates, and support services to assist their teams in maximizing the benefits of the PRA clearance.

Our Panelists:

• Anne McDermott – ADO HCD Lead at Service Center, CCSQ 
• Kiel McLaughlin – CX Researcher Lead at QPP, CCSQ 

The session recording and resources are now available for viewing in case you missed the session, or just want to watch it again.

Please let us know what you thought about this session and the Community of Practice by filling out our survey form.