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Register now for the upcoming CCSQ HCD Center of Excellence training offerings!
Customer Empathy Through Journey Mapping: Learn how to create and use a journey map to communicate insights, engage cross-department team members, and provoke change through the findings in this tool. Training will be held February 9, 2022; 10:00am – 3:00pm EST
Survey Design Best Practices: Learn about a survey life cycle, general guidelines and best practices in survey design, and how to avoid common problems while gaining insight with this popular research method. More information and registration coming soon! Training will be held March 16, 2022; Time TBD
REGISTER HERE
Watch this video to see how CCSQ Support Central will keep you connected!
The CMS Center for Clinical Standards and Quality (CCSQ) is pleased to announce the CCSQ Support Central portal to provide you with multi-program support.
It provides you with access to services and information regarding Hospital Quality Reporting (HQR), the Quality Payment Program (QPP), the End Stage Renal Disease Quality Reporting Program (EQRS), the Internet Quality Improvement Evaluation System (iQIES), and QualityNet IT Services.
Through CCSQ Support Central you can:
Create tickets that are directly sent to the CCSQ Service Center.
Track ticket information including status, agent and resolution notes.
Use anywhere, without having to login.
Access links to CMS websites and newsletters.
Getting help and connecting with the resources you need has never been more convenient!
We hope you were able to join us for CCSQ’s 3rd Annual World Usability Day! Session recordings and presentation slides are now available for viewing on the event site in case you missed a session, or just want to watch it again.
Thank you again for celebrating World Usability Day with us!