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On Thursday, September 26, the CCSQ HCD Community of Practice asked Service Center and Quality Payment Program (QPP) teams to share impactful case studies about the CCSQ Generic Clearance for the Paperwork Reduction Act (PRA). Attendees received actionable resources, templates, and support services to assist their teams in maximizing the benefits of the PRA clearance.

Our Panelists:

  • Anne McDermott – ADO HCD Lead at Service Center, CCSQ 
  • Kiel McLaughlin – CX Researcher Lead at QPP, CCSQ 

The session recording and resources are now available for viewing in case you missed the session, or just want to watch it again.

Please let us know what you thought about this session and the Community of Practice by filling out our survey form.

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