ISG Playbook
APIs
Date
March 26, 2021
Attendees
| Amanda Beall (eHCD (Amanda Beall) |
| Ann Aly |
| Anthony Oliver |
| Antoine RJ Wright |
| Avena Cheng |
| Carol Kramme |
| Christina Brandon |
| Dae Harvey |
| Dotti Cummings |
| Elissa Folk |
| Eva Floyd |
| Evan Ostrow |
| Filita Long |
| FRANCES NORWOOD |
| Hayley Evans |
| Jana Linthicum |
| Jarune |
| Joar Heiberg |
| Justin Scruggs |
| Karen Pardue |
| Kari Pedersen |
| Kiel McLaughlin |
| Laren Milburn |
| Leah Durbak |
| Leo Meister |
| Malinda Kennedy |
| Marcele |
| Marisa Grotte |
| Michael Brown |
| Michelle Johnson |
| Nileena Pananghat |
| Patricia Jefferson |
| Sara Quagliaroli |
| Sarah Weill |
| Scott Mathews |
| Scott Reed |
| Tomi (Diffusion Marketplace VA) |
Topic
What Three Heuristic Evaluations Taught Us About Iteration
Program
A group teaming with the Office of Information Technology discussed three heuristic evaluations and iterations to make improvements. A heuristic evaluation involves examining a digital product's interface to determine its compliance with established usability principles.
The program included a discussion about:
- Examples of heuristics.
- How a cross-functional team can contribute to success.
- How to approach evaluations from novice and expert skill backgrounds.
- Lessons learned on conducting remote collaborative heuristic evaluations, including forming, scoring, and reporting results.
- How to leverage and modify Excel spreadsheets and TestRail suite formatting to fit various needs.
The special guest panel included:
- Ann Aly, UX Researcher, Agile 6
- Amanda Beall, UX Designer, Fearless
- Mike Brown, Scrum Master, Agile 6
- Marisa Grotte, UX Designer, and Researcher, Fearless
- Daedriana Harvey, UX Designer, Fearless
- Antoine Wright, UX Lead, Fearless
Resources
Supplemental information
- History of Heuristic Evaluations on eHCD
- Heuristic Evaluations - How Can a Heuristic Evaluation Add Value?
- Heuristic Evaluation Template
- UX Measurement Tools for Prioritization
- Template - Heuristic Evaluations
What's Next
- The next community of practice is Friday, April 30, at 1 PM ET.
- Please tell us about your experience by completing a brief survey: https://forms.office.com/Pages/ResponsePage.aspx?id=0I9lsYan-kq_nul-3blymHLpvBx3yxtOsMM-JSSd3ytUNTAyNjFEMkNSMVZTWDlRMVkzVjRSTUtETS4u
Call for Contributors to the community of practice: https://forms.office.com/Pages/ResponsePage.aspx?id=0I9lsYan-kq_nul-3blymHLpvBx3yxtOsMM-JSSd3ytUOVY4REJSWk9NVko3RlFHRTJTRDIwQVJCTC4u
- Contact us to learn more about the CCSQ HCD Center of Excellence
- HCD Confluence Space: https://qnetconfluence.cms.gov/display/HCD/Human-Centered+Design+Center+of+Excellence
- Email: hcd@hcqis.org
- Sign up for CCSQ HCD-CoP Notify emails: https://qualitynet.cms.gov/listserv-signup
- QualityNet Slack: #hcd-share