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Better Together: Achieving great outcomes with Lean, Agile, and Human-Centered Design

There is a common misconception that design and development are at odds. One prioritizes understanding and the other prioritizes solutioning. Lean, agile, and human-centered design philosophies are meant to be complementary approaches to getting work done. During this online, two-hour training co-facilitated by the CCSQ Lean-Agile Center of Excellence (LACE) and the Human-Centered Design Center of Excellence (HCD CoE), attendees will discuss and explore how teams can thoughtfully integrate design and development needs, share responsibility, and achieve a balanced approach to delivery.

  • Duration: 2 hour; 1:00 p.m. - 3:00 p.m. EST
  • Level: Intermediate* (this course is targeted for learners who support technology projects and have experience working with agile teams)
  • Prerequisites: Attendees are recommended to complete HCD 101 and LACE Agility Foundations.
  • Attendee types: All technology professionals, program and business leads supporting UX products and services.
  • Class type: Remote
  • Objectives: Understand how CCSQ implements lean, agile, and human-centered design via the SAFe model, recognize the complementary value proposition of lean, agile, and human-centered design philosophies, empower teams to apply an agile mindset when faced with program challenges, apply multiple alternatives for team structures to aid in delivering solutions quickly with low costs and engage with the Centers of Excellence to help programs achieve their objectives. 

Upcoming Sessions:

Contact us at HCD@cms.hhs.gov for questions about the training.

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